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Operations Supervisor of Seattle Cash Services
Federal Reserve Bank • Seattle, WA 98194 • Posted 16 days ago
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In-person • Full-time • $70,300-$112,600/yr • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Federal Reserve Bank of San Francisco is seeking an Operations Supervisor for their Seattle Cash Office location. This role involves leading a team focused on operational excellence in the distribution and processing of US currency using complex authentication and piece sorting technology. The ideal candidate will be an operations and people leader with excellent communication skills, capable of developing and coaching talent in a fast-paced, highly regulated environment.
Responsibilities
- Supervise, assign, and direct distribution and processing activities by optimizing staff resources, inventory levels, and machine utilization strategies to meet customer deadlines while achieving internal performance metrics (quality, cost, efficiency, and effectiveness).
- Provide input on the establishment of short and long-term goals for the team. Proactively monitor team performance to assess progress against goals.
- Create, communicate, and maintain quality control policies and work procedures to enable adherence to risk management requirements. Complete risk assessments to identify root causes and develop corrective action plans.
- Mentor, coach, and develop high performing team members for career progression. Conduct staff training on system equipment, hardware and software upgrades, compliance requirements, and existing/new standard department procedures.
- Identify and implement solutions that optimize daily production opportunities, address risk management weaknesses, maximize staff resources, and enhance employee-focused initiatives that drive engagement and growth.
- Work with customers and vendors within the cash supply chain to ensure adherence to service levels and contractual obligations.
- Research, clarify, and resolve routine to complex operational problems across multiple work processes that include but are not limited to machine issues, inventory management, customer transactions, accounting and settlement activity.
- Other duties as assigned.
Qualifications
Required
- 3+ years of relevant cash or business work experience
- 1+ year of experience in leading teams
- Bachelor's degree in a related field or equivalent work experience
- Ability to lead and develop team members in meeting goals and objectives
- Experience supervising teams in production, manufacturing, or supply chain distribution environments
- Strong teamwork and customer service orientation
- Strong time management and organizational skills including the ability to manage multiple priorities
- Use of critical thinking to assess situations, make appropriate decisions in a timely manner, and communicate those decisions to impacted stakeholders
- Demonstrate active listening skills with the ability to problem solve and provide feedback in a variety of situations
- Possess strong analytical skills with experience in using data to assess emerging trends and arrive at solutions
- Risk management or procedural compliance experience
- Ability to collaborate, build relationships, and influence individuals at varying levels internally and externally
- Experience in the development and implementation of new procedures and policies
- Strong proficiency with Microsoft Office products, including Word, Excel, Access, SharePoint, and PowerPoint
Full Job Description
**Company**
Federal Reserve Bank of San Francisco
We are the San Francisco Fed, public servants with a congressionally mandated mission to promote a sound and stable economy to support the lives of all Americans. We are a community-engaged bank, and we are committed to understanding and serving the vibrant, diverse people of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a team united in its purpose to promote an economy that works for everyone. We empower our people to balance their life and work responsibilities.
The Federal Reserve Bank of San Francisco is seeking an **Operations** **Supervisor** in our Seattle Cash Office location. As the Operations Supervisor, you will lead a team focusing on operational excellence in the distribution and processing of US currency using complex, authentication, and piece sorting technology. You will be responsible for developing a team that is accountable for driving operational excellence in a fast paced and highly regulated environment.
Our ideal candidate for this role is a proven operations and people leader that is an excellent communicator, sets a high bar for themselves, and is adept at developing and coaching talent. If you are someone who thrives in a leadership position and gains personal satisfaction by leading a complex business, then this is for you!
**Banking experience is not required. Experience in military, manufacturing, automotive, biotech, electronics,** **energy,** **machinery,** **defense/aerospace,** **medical,** **cosmetics,** **production,** **or** **distribution environments are also desired.**
**Location: Federal Reserve Bank - Seattle Branch (100% on-site)**
2700 Naches Ave SW
Renton, WA 98057
**Shift Day/Time:** Monday-Friday 5:15AM-2:15PM
**What you'll do:**
+ Supervise, assign, and direct distribution and processing activities by optimizing staff resources, inventory levels, and machine utilization strategies in order to meet customer deadlines while achieving internal performance metrics (quality, cost, efficiency and effectiveness).
+ Provide input on the establishment of short and long-term goals for the team. Proactively monitor team performance to assess progress against goals.
+ Create, communicate, and maintain quality control policies and work procedures to enable adherence to risk management requirements. Complete risk assessments to identify root causes and develop corrective action plans.
+ Mentor, coach, and develop high performing team members for career progression. Conduct staff training on system equipment, hardware and software upgrades, compliance requirements, and existing/new standard department procedures.
+ Identify and implement solutions that optimizes daily production opportunities, addresses risk management weaknesses, maximizes staff resources, and enhances employee- focused initiatives that drive engagement and growth.
+ Work with customers and vendors within the cash supply chain to ensure adherence to service levels and contractual obligations.
+ Research, clarify, and resolve routine to complex operational problems across multiple work processes that include but is not limited to machine issues, inventory management, customer transactions, accounting and settlement activity.
+ Other duties as assigned.
**Desired Experience + Traits:**
+ Typicallyrequires3+yearsofrelevantcashorbusinesswork experience
+ 1+yearsofexperienceinleadingteams
+ Bachelor'sdegreeinarelatedfieldorequivalentworkexperience
+ Provenabilitytoleadanddevelopteammembersinmeetinggoalsandobjectives
+ Experiencesupervisingteamsinproduction,manufacturing,orsupplychaindistribution environments
+ Demonstrated ability to change and adapt in response to situations as they develop, be comfortablechangingcourse,andmakingrecommendationsintheabsenceofinformation or existing policies to guide them
+ Strongteamworkandcustomerserviceorientation
+ Strongtimemanagementandorganizationalskillsincludingtheabilitytomanagemultiple priorities
+ Usecriticalthinkingtoassesssituations,makeappropriatedecisionsinatimelymanner, and communicate those decisions to impacted stakeholders
+ Demonstrateactivelisteningskillswiththeabilitytoproblemsolveandprovidefeedbackin a variety of situations.
+ Possessstronganalyticalskillswithexperienceinusingdatatoassessemergingtrends and arrive at solutions
+ Possessriskmanagementorproceduralcomplianceexperience
+ Provenabilitytocollaborate,buildrelationships,andinfluenceindividualsatvaryingall levels internally and externally
+ Experienceinthedevelopmentandimplementationofnewproceduresandpolicies
+ StrongproficiencywithMicrosoftOfficeproducts,includingWord,Excel,Access, SharePoint, and PowerPoint.
Base Salary Range: Min: $70,300 - Mid: $91,500 - Max: $112,600 (Location: Seattle, WA)
Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with market data.
**Benefits**
At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Child Care Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At the SF Fed, we believe in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.
The SF Fed is an Equal Opportunity Employer.
\#LI-Onsite
**Full Time / Part Time**
Full time
**Regular / Temporary**
Regular
**Job Exempt (Yes / No)**
Yes
**Job Category**
Operations
**Work Shift**
First (United States of America)
_The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences._
Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.
Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday\_Privacy\_Notice.pdf)
OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States-one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.
OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.
Why Our People Choose Us:
Our reputation precedes us
There will always be room for personal growth
Our people are first
You'll find the right balance
Your responsibilities will be meaningful
We hope that you will be our future colleague.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
Federal Reserve Bank of San Francisco
We are the San Francisco Fed, public servants with a congressionally mandated mission to promote a sound and stable economy to support the lives of all Americans. We are a community-engaged bank, and we are committed to understanding and serving the vibrant, diverse people of the Twelfth District. That means we seek and appreciate new perspectives. We respect people for what they do and for who they are. We build opportunities to learn and grow. When you join the SF Fed, you become part of a team united in its purpose to promote an economy that works for everyone. We empower our people to balance their life and work responsibilities.
The Federal Reserve Bank of San Francisco is seeking an **Operations** **Supervisor** in our Seattle Cash Office location. As the Operations Supervisor, you will lead a team focusing on operational excellence in the distribution and processing of US currency using complex, authentication, and piece sorting technology. You will be responsible for developing a team that is accountable for driving operational excellence in a fast paced and highly regulated environment.
Our ideal candidate for this role is a proven operations and people leader that is an excellent communicator, sets a high bar for themselves, and is adept at developing and coaching talent. If you are someone who thrives in a leadership position and gains personal satisfaction by leading a complex business, then this is for you!
**Banking experience is not required. Experience in military, manufacturing, automotive, biotech, electronics,** **energy,** **machinery,** **defense/aerospace,** **medical,** **cosmetics,** **production,** **or** **distribution environments are also desired.**
**Location: Federal Reserve Bank - Seattle Branch (100% on-site)**
2700 Naches Ave SW
Renton, WA 98057
**Shift Day/Time:** Monday-Friday 5:15AM-2:15PM
**What you'll do:**
+ Supervise, assign, and direct distribution and processing activities by optimizing staff resources, inventory levels, and machine utilization strategies in order to meet customer deadlines while achieving internal performance metrics (quality, cost, efficiency and effectiveness).
+ Provide input on the establishment of short and long-term goals for the team. Proactively monitor team performance to assess progress against goals.
+ Create, communicate, and maintain quality control policies and work procedures to enable adherence to risk management requirements. Complete risk assessments to identify root causes and develop corrective action plans.
+ Mentor, coach, and develop high performing team members for career progression. Conduct staff training on system equipment, hardware and software upgrades, compliance requirements, and existing/new standard department procedures.
+ Identify and implement solutions that optimizes daily production opportunities, addresses risk management weaknesses, maximizes staff resources, and enhances employee- focused initiatives that drive engagement and growth.
+ Work with customers and vendors within the cash supply chain to ensure adherence to service levels and contractual obligations.
+ Research, clarify, and resolve routine to complex operational problems across multiple work processes that include but is not limited to machine issues, inventory management, customer transactions, accounting and settlement activity.
+ Other duties as assigned.
**Desired Experience + Traits:**
+ Typicallyrequires3+yearsofrelevantcashorbusinesswork experience
+ 1+yearsofexperienceinleadingteams
+ Bachelor'sdegreeinarelatedfieldorequivalentworkexperience
+ Provenabilitytoleadanddevelopteammembersinmeetinggoalsandobjectives
+ Experiencesupervisingteamsinproduction,manufacturing,orsupplychaindistribution environments
+ Demonstrated ability to change and adapt in response to situations as they develop, be comfortablechangingcourse,andmakingrecommendationsintheabsenceofinformation or existing policies to guide them
+ Strongteamworkandcustomerserviceorientation
+ Strongtimemanagementandorganizationalskillsincludingtheabilitytomanagemultiple priorities
+ Usecriticalthinkingtoassesssituations,makeappropriatedecisionsinatimelymanner, and communicate those decisions to impacted stakeholders
+ Demonstrateactivelisteningskillswiththeabilitytoproblemsolveandprovidefeedbackin a variety of situations.
+ Possessstronganalyticalskillswithexperienceinusingdatatoassessemergingtrends and arrive at solutions
+ Possessriskmanagementorproceduralcomplianceexperience
+ Provenabilitytocollaborate,buildrelationships,andinfluenceindividualsatvaryingall levels internally and externally
+ Experienceinthedevelopmentandimplementationofnewproceduresandpolicies
+ StrongproficiencywithMicrosoftOfficeproducts,includingWord,Excel,Access, SharePoint, and PowerPoint.
Base Salary Range: Min: $70,300 - Mid: $91,500 - Max: $112,600 (Location: Seattle, WA)
Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with market data.
**Benefits**
At the Federal Reserve Bank of San Francisco, we offer a wonderful benefits package including Medical, Dental, Vision, Pretax Flexible Spending Account, Paid Family Leave Care, Backup Child Care Program, Pretax Day Care Flexible Spending Account, Vacation Days, Sick Days, Paid Holidays, Pet Insurance, Matching 401(k), and an unheard-of Retirement / Pension.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
At the SF Fed, we believe in the diversity of our people, ideas, and experiences and are committed to building an inclusive culture that is representative of the communities we serve.
The SF Fed is an Equal Opportunity Employer.
\#LI-Onsite
**Full Time / Part Time**
Full time
**Regular / Temporary**
Regular
**Job Exempt (Yes / No)**
Yes
**Job Category**
Operations
**Work Shift**
First (United States of America)
_The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences._
Always verify and apply to jobs on Federal Reserve System Careers ( https://rb.wd5.myworkdayjobs.com/FRS ) or through verified Federal Reserve Bank social media channels.
Privacy Notice (https://www.kansascityfed.org/documents/7797/Workday\_Privacy\_Notice.pdf)
OUR BANK has one of the most recognizable brands around the world. The Federal Reserve is the central bank of the United States-one of the world's most influential, trusted and prestigious financial organizations. The Federal Reserve is charged with the important mission of promoting a strong economy and a stable financial system and fulfills this responsibility by formulating national monetary policy, supervising and regulating banks and bank holding companies, and providing financial services for banks and the U.S. government.
OUR PEOPLE are diverse in background and ideas, which allows for ongoing creativity and innovation. Ultimately, they are the ones who push our high-performance, exchange-driven culture forward.
Why Our People Choose Us:
Our reputation precedes us
There will always be room for personal growth
Our people are first
You'll find the right balance
Your responsibilities will be meaningful
We hope that you will be our future colleague.
Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.
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