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Customer Service Manager
The Bowerman Group • Secaucus, NJ 07094 • Posted 4 days ago via LinkedIn
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Hybrid • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Customer Service Manager at The Bowerman Group, a luxury furniture company, is responsible for overseeing the Dispatch and Customer Support Departments, ensuring yearly delivered sales goals are met, and maintaining a high level of customer satisfaction. This role involves collaboration with the Supply Chain Management team and operates under the supervision of the Director of Supply Chain Management.
Responsibilities
- Overseeing the Dispatch and Customer Support Departments
- Ensuring yearly delivered sales goals are met
- Maintaining a high level of customer satisfaction
- Collaborating with the Supply Chain Management team
- Operating under the supervision of the Director of Supply Chain Management
Full Job Description
Customer Service Manager- Luxury Furniture Company
Secaucus, NJ
Customer Service Manager
- In collaboration with the Supply Chain Management team, and under the supervision of the Director of Supply Chain Management, the Customer Service Manager is in charge of overseeing the Dispatch
- and Customer Support Departments, ensuring Yearly Delivered Sales goals are reached, and maintaining a high level of customer satisfaction.
Company Information
- World leader in furniture design and distribution. Working closely with renowned designers.
- Offers a broad range of exclusive made-to-order designs, manufactured with a high level of customization in European workshops
- 3 days in NJ office/2 day WFH,
Leadership & Culture
- Reports to the Director of Supply Chain
- Company values and celebrates all different types of cultures
- Room to grow based on your success and ability to thrive with ambiguity
Benefits and Appreciation
- Medical and Dental plans
- Opportunities for growth
- Strong company culture with long tenures
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