Law Firm Credit Manager

Our client, a prominent law firm, is seeking a Credit Manager for their Roseland, NJ office. This is a hybrid position, in-office Tuesday – Thursday, remote Monday and Friday. There will be occasional travel to other offices. The Credit Manager is responsible for managing the credit and collections activities of the firm including actively seeking collection opportunities and staying on top of accounts receivable balances. The primary duties are to implement accounts receivable and collection policies, contact clients for overdue accounts receivable, meet with partners for action items on overdue balances, and conduct checks on client credit worthiness and limits. Other duties include delegating administrative tasks and coordinating collection system upgrade projects.

Salary range is $125,000 - $155,000.

Job Description:

• Review outstanding client investments (accounts receivable and work in progress) for past due balances that require follow up
• Initiate and meet with billing partners on past due balances for action items in accordance with firm established credit, accounts receivable and collections policies
• Contact clients for outstanding receivables and negotiate payment plans and settlements after approval by billing partners or firm management
• Coordinate with clients, partners and billing staff on revisions to invoices
• Prepare and issue reminder statements and past due invoice statements
• Work with partners and Finance staff to process authorized write offs and refunds
• Review of unapplied cash and assist in resolving the same with partners and finance staff
• Assist with departing partner accounts receivable and work in progress for client re-assignments
• Work closely with revenue team and firm management for ongoing credit reviews, accounts receivable and collections policy enhancements and process improvements
• Review and analyze client investment trends and provide recommendations to partners and management
• Coordinate collections system maintenance and upgrade projects with IT Department, when needed
• Assist with special projects as assigned

Requirements:

• Excellent customer service and respond timely to requests
• Ability to work independently
• Working knowledge of MS Word, Excel, and electronic mail systems
• Ability to delegate and oversee administrative tasks
• Maintain professional relationships with clients and all levels of firm personnel
• Solid written and oral communication skills
• Solid organizational abilities, analytical and attention to details
• Ability to work as an integral team member of the Finance Department
• Knowledge of law firm collection systems, preferably Aderant and ARCS