Marriott International, Inc • Troy, MI 48084 • Posted 14 days ago
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The Maintenance Engineer I at Marriott International, Inc. is responsible for responding to guest repair requests, performing minor plumbing and electrical repairs, and maintaining equipment. This role involves preventative maintenance, safety and security compliance, and ensuring a positive guest experience through effective communication and resolution of maintenance issues. The position requires a high school diploma or equivalent, at least 2 years of related work experience, and no supervisory experience.
About Marriott International, Inc
Marriott Bonvoy, a loyalty program by Marriott International, offers benefits such as free nights, room upgrades, and exclusive perks to its members. Marriott International, founded in 1927, operates over 7,500 properties worldwide, providing luxury, premium, and select-service hotels, along with timeshare properties. The company has a strong market presence, competing with major hotel chains and continuously expanding through acquisitions and partnerships.
POSITION SUMMARY
Respond and attend to guest repair requests. Fix minor plumbing problems such as unclogging drains, plunging toilets, and repairing leaky spigots and faucets. Perform miscellaneous minor repairs such as tightening loose toilet seats, changing light bulbs, and patching holes in walls. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Maintain daily logs of operation, maintenance, and safety activities. Communicate with guests/customers when necessary to resolve maintenance issues.
Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladder. Grasp, turn, and manipulate objects of varying size and weight. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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