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Inside Sales Representative

Sunbelt Rentals, Inc. • Boston, MA 02136 • Posted today

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In-person • Full-time • $24.55-$29.15/hr • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Customer Service Representative at Sunbelt Rentals is an inside sales role responsible for supporting telephone and walk-in customers with rentals of all types of construction/industrial equipment. This position serves as the company's front line of contact with customers, focusing on understanding customer equipment needs, negotiating and placing orders, and delivering customer satisfaction through professionalism. The role requires strong administrative skills and the ability to work with a team to meet customer needs.

Responsibilities

  • Support telephone and walk-in customers with rentals of all types of construction/industrial equipment.
  • Understand customer equipment needs.
  • Negotiate and place orders for equipment rentals.
  • Deliver customer satisfaction through a professional attitude at all times.
  • Use strong administrative skills to support customer interactions.

Qualifications

Required

  • High School diploma or GED
  • Valid Driver’s license
  • Familiarity with various types of construction/industrial tools & equipment

Preferred

  • Previous equipment rental industry experience
  • Strong customer service & telephone skills
  • Solid computer and administrative skills
  • Successful completion of the DOT Qualification process
  • Bilingual (Spanish or other)

About Sunbelt Rentals, Inc.

Sunbelt Rentals is a leading equipment rental company in the United States, offering a wide range of rental equipment and services to industries such as construction, industrial, infrastructure, and government sectors. They provide over 14,000 types of equipment through 950+ locations, catering to both short-term and long-term rental needs, as well as equipment sales, maintenance, and repair services. Operating as a subsidiary of the UK-based Ashtead Group, Sunbelt Rentals focuses on quality equipment and customer service to meet diverse client needs.

Full Job Description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Inside Sales Representative

Are you seeking an entrepreneurial, empowering workplace that allows you to:
• Develop skills for career growth through an outside sales or operational management career track
• Use your inside sales or customer service skills for steady hours & potential overtime
• Work with an incredible team of people to make it happen for customers

Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Inside Sales Representative.

The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment. This position is considered the Company’s front line of contact with the customer, whose purpose is to understand customer equipment needs, negotiate and place orders. The role also requires strong administrative skills and an ability to deliver customer satisfaction through a professional attitude at all times.

Education or experience that prepares you for success:
• High School diploma or GED required
• Valid Driver’s license required
• Familiarity with various types of construction/industrial tools & equipment

Knowledge/Skills/Abilities you may rely on:
• Previous equipment rental industry experience
• Strong customer service & telephone skills
• Solid computer and administrative skills
• Successful completion of the DOT Qualification process preferred
• Bilingual (Spanish or other) may be preferred in some locations

The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class.

Related experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador

Base Pay Range: $24.55 - 29.15

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit

for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.