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Bilingual Customer Service

Staffing Now • Broomfield, CO 80020 • Posted 3 days ago

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Hybrid • Full-time • $20.00/hr • Contract • Entry Level

Job Highlights

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Staffing Now is seeking a full-time Bilingual Customer Service Representative to work in a professional office environment, handling inbound and outbound calls, arranging payments, and updating account information. This role supports 2,500 government clients nationwide in the collection of delinquent receivables and may involve administrative tasks as assigned.

Responsibilities

  • Handling inbound and outbound phone calls taking payment information, arranging payments and updating account information
  • Assisting with escalated calls if adjustments or credit need to be made to the account
  • Provide support with other administrative tasks as assigned

Qualifications

Required

  • Must be bilingual in either Spanish or Portuguese
  • 1+ years of customer service experience
  • Excellent communication skills verbal and written
  • Basic to intermediate technical skills

Preferred

  • Call center experience

About Staffing Now

SNI Companies is a staffing and recruitment agency that offers temporary and direct hire staffing services, including high-level executive search, across various industries such as Accounting, Finance, IT, HR, Banking, and Energy. With 20 locations nationwide, SNI stands out for its high client and candidate satisfaction, personalized approach to matching professionals with employers, and commitment to providing comprehensive staffing solutions.

Full Job Description


Staffing Now, a division of SNI Companies, has an immediate opening for a full-time customer service position working in a professional office environment. Our client works with 2,500 government clients nationwide providing services to the collection of delinquent receivables. A summary of responsibilities include:

  • Handling inbound and outbound phone calls taking payment information, arranging payments and updating account information
  • Assisting with escalated calls if adjustments or credit need to be made to the account
  • Provide support with other administrative tasks as assigned


Qualifications:

  • Must be bilingual in either Spanish or Portuguese
  • 1+ years of customer service experience, call center experience is a plus
  • Excellent communication skills verbal and written
  • Basic to intermediate technical skills


Compensation and Benefits:
The compensation for this position starts at $20.00 an hour. Insurance, and other benefit options that are offered include:

  • Medical, Dental and Vision
  • Disability Insurance
  • Supplemental Life Insurance
  • Health Savings Account (HSA)
  • Fixed Indemnity Plans
  • Voluntary Benefits


Other

  • Terms: Contract to hire
  • Work Schedule: 11:00 am to 8:00 pm (Monday - Thursday); 9:00 am to 6:00 pm (Friday) + working 1 Saturday a month (1/2 day)
  • Location: Onsite, Broomfield (remote capabilities available after 90 days)


For immediate consideration, please apply and then call our offices directly to further discuss the opportunity. Office

(720) 458-4372
.

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