Roehm • Parsippany, NJ 07054 • Posted 4 days ago via LinkedIn
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The Customer Service Specialist at Roehm will focus on providing exceptional service to customers, developing a deep knowledge of customer needs, products, packaging, and SAP transactions. This role involves examining and implementing options for customer problem resolution, participating in weekly meetings, and striving for continuous process improvement. The position is hybrid, requiring a minimum of 5 days per month in the office.
Location: Parsippany, NJ
This role is hybrid - you are required to be in the office 5 or more days per month.
WHO WE ARE
We are a leading supplier of methacrylate chemistry. As a global company with around 2,900 employees, we are represented on four continents. We serve a global market with our MERACRYL® methacrylates and PMMA molding compounds under the PLEXIGLAS® brand (in the Americas registered under the trademark ACRYLITE®), which we manufacture in our worldwide production network. Our products supply growth markets including the automotive, construction, and medical technology industries.
Röhm is committed to operating with social responsibility, and sustainability forms an integral part of our business strategy. We view our employees as our strength, and we value diversity and inclusion. If you thrive in an environment where individual contributions are both visible and recognized, Röhm may be right for you.
WHAT THE ROLE DELIVERS
The customer service specialist will focus to provide exceptional service to customers. Develop a deep knowledge of customer needs, products and packaging, and SAP transactions. You will also examine and implement options for customer problem resolution, participate in weekly meetings and strive for continuous process improvement.
WHAT YOU WILL DO
WHAT WE ARE SEEKING
WHAT WE OFFER
Competitive compensation and a benefits package that you'd expect from a global company: competitively priced medical, dental and vision: 401k with company match and separate company funded retirement account equal to 6% of your pay; life and disability insurance, a strong paid off time off plan; and a range of elective insurances at group rates to cover some of life's curveballs…. and much more. You can find an overview of our benefits on our careers page.
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