FinTech Automation • Dallas, TX 75215 • Posted 2 days ago via LinkedIn
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The Customer Service Specialist at FinTech Automation provides support to clients in the Fintech and Bank services sector, answering questions, resolving issues, and educating clients on site processes and functionality. This role involves managing client inquiries, providing product support, troubleshooting applications, documenting cases, and working closely with clients to ensure satisfaction and optimize operations.
The Customer Services specialist is a position that provides support to our Fintech and Bank services clients. They will answer client questions, assist in resolving client issues, educate clients on site processes and functionality and they will support clients with use of the company/client site.
Duties and Responsibilities
Knowledge, Skills, and Abilities
Credentials and Experience
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