Job Search Assistant
Customer Service Representative
24 Seven Talent • Mt. Laurel, NJ • Posted 2 days ago via LinkedIn
Boost your interview chances in seconds
Tailored resume, cover letter, and cheat sheet
Hybrid • Full-time • $22.00-$23.00/hr • Temporary • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Our client, the world’s largest independent equipment leasing company, is seeking a Customer Service Representative for a temporary position with potential for permanent employment. The role involves handling a minimum quota of customer calls daily, addressing various inquiries, and processing adjustment requests. The position requires proficiency in Salesforce and experience in a financial organization, preferably in a call center setting.
Responsibilities
- Answer a minimum quota of customer calls daily, speaking to customer concerns, address changes, invoicing questions, late charge or payment history questions, and various other inquiries.
- Demonstrate a general understanding of accounts receivable, payment application, and account reconciliation.
- Process adjustment requests according to customer requirements.
- Utilize authorized company software to process payments accurately.
- Navigate multiple software applications including Service Cloud, Microsoft Office, Outlook, CyberSource, and others.
Qualifications
Required
- Must be proficient in Salesforce
- Minimum 1 to 3 years Customer Service, Call Center experienced in a financial organization preferred
- High volume phone experience
- Ability to work independently
- Excellent written and verbal communication skills
- Proficient computer skills including MS Office and ability to learn various proprietary software program
- Min 1 year experience with Salesforce
About 24 Seven Talent
24 Seven is a global creative and digital marketing recruitment agency specializing in helping brands and emerging companies find freelance and full-time talent. They offer services in digital marketing recruitment, creative staffing, executive recruitment, and more, providing customized solutions for businesses seeking skilled marketers, creatives, tech professionals, and data analytics experts.
Full Job Description
Our client, the world’s largest independent equipment leasing company, is hiring a customer service specialist to temporarily join their team with potential to extend permanently.
Start: ASAP
Duration: 6 Month- potential for temp to perm
Pay: $22-$23/hr
Location: Fellowship Road Mt Laurel NJ 08054 United States
Key Responsibilities:
- Answer a minimum quota of customer calls daily, speaking to customer concerns, address changes, invoicing questions, late charge or payment history questions, and various other inquiries.
- Demonstrate a general understanding of accounts receivable, payment application, and account reconciliation.
- Process adjustment requests according to customer requirements.
- Utilize authorized company software to process payments accurately.
- Navigate multiple software applications including Service Cloud, Microsoft Office, Outlook, CyberSource, and others.
Qualifications
- Must be proficient in Salesforce
- Minimum 1 to 3 years Customer Service, Call Center experienced in a financial organization preferred
- High volume phone experience
- Ability to work independently while displaying excellent written and verbal communication skills
- Proficient computer skills including MS Office and ability to learn various proprietary software program
- min 1 year experience with Salesforce
Job Type: Temporary
Pay: $22.00 - $23.00 per hour
Expected hours: 40 per week
Shift:
- Day shift
Ability to Commute:
- Mt Laurel, NJ
Work Location: Hybrid- Tues, Wed, Thurs on site
Search for other jobs like this one:
Search for popular related roles:
Search nearby locations hiring for this role: