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Automotive Service Consultant

Hyundai Careers • MIAMI, FL 33126 • Posted 14 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

As an Automotive Service Consultant, you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests, verifying warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer records. You will serve as the communicator and liaison between the customer and technician, ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Responsibilities

  • Initiate automotive services and repairs by ascertaining vehicle performance problems and service requests
  • Verify warranty and service contract coverage
  • Develop estimates
  • Write repair orders
  • Maintain customer records
  • Serve as the communicator and liaison between the customer and technician
  • Ensure the customer's needs are understood by the technician
  • Ensure the needed and recommended service/repairs are understood by the customer

Full Job Description

As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.