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customer service
Randstad US • west palm beach, FL 33417 • Posted 14 days ago
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In-person • Full-time • $14.99-$16.00/hr • Temporary • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Randstad US is seeking energetic and customer-focused individuals to join their team as Customer Service Representatives. This role requires excellent communication skills, patience, and a customer-focused mindset. The position offers a supportive work environment, weekly pay, a Monday to Friday schedule, paid training, and a business casual dress code.
Responsibilities
- Respond promptly to incoming calls, emails, or chat messages from customers with a focus on providing excellent service.
- Identify and resolve customer issues effectively, ensuring the customer's concerns are addressed and solutions are provided in a timely manner.
- Offer accurate information about products, services, policies, and procedures. Assist customers in understanding their options.
- Assist customers with placing orders, processing payments, and completing transactions accurately.
- Record details of customer interactions, including inquiries, complaints, comments, and actions taken. Maintain comprehensive records in the CRM system.
- Follow up on customer inquiries or issues that require further action, ensuring resolution and customer satisfaction
Qualifications
Required
- High school education
- 0 years of experience
- Entry level
- Basic Computer Skills
- Telephone Etiquette
- Customer Service
- Call Center Support
About Randstad US
Randstad is a wholly-owned subsidiary of Randstad N.V., the world's largest HR services provider. Driven to become the world's most valued 'working life partner', supporting as many people as possible in realizing their true potential throughout their working life, we provide companies with the high quality, diverse, and agile workforces they need while helping people get rewarding jobs and stay relevant in the ever-changing world of work. Randstad offers outsourcing, consulting and workforce management solutions for generalist and specialist disciplines, including technology, engineering, accounting and finance, clinical and non-clinical healthcare, human resources, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Full Job Description
+ west palm beach , florida
+ posted september 5, 2024
**job details**
summary
+ $16 per hour
+ temporary
+ high school
+ category office and administrative support occupations
+ referenceAB_4602605
job details
Are you passionate about Customer Service? Do you want to be part of a supportive team that values your contributions? If so, we have a place for you! We're on the lookout for energetic and customer-focused individuals to join our team as Customer Service Representatives. This role requires excellent communication skills, patience, and a customer-focused mindset.
+ Great work environment
+ Weekly Pay
+ Monday to Friday Schedule
+ Paid Training
+ Business Casual Dress Code
salary: $14.99 - $16 per hour
shift: First
work hours: 7 AM - 3:30 PM
education: High School
Responsibilities
+ Respond promptly to incoming calls, emails, or chat messages from customers with a focus on providing excellent service.
+ Identify and resolve customer issues effectively, ensuring the customer's concerns are addressed and solutions are provided in a timely manner.
+ Offer accurate information about products, services, policies, and procedures. Assist customers in understanding their options.
+ Assist customers with placing orders, processing payments, and completing transactions accurately.
+ Record details of customer interactions, including inquiries, complaints, comments, and actions taken. Maintain comprehensive records in the CRM system.
+ Follow up on customer inquiries or issues that require further action, ensuring resolution and customer satisfaction
The essential functions of this role include:
+ working in a smoke free environment
Skills
+ Basic Computer Skills
+ Telephone Etiquette
+ Customer Service
+ Call Center Support
Qualifications
+ Years of experience: 0 years
+ Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
LM
**livia martes diaz**
+ +1 954 399 7578 (tel:+1 954 399 7578)
+ livia.martesdiaz@randstadusa.com
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