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House person

Sage Hospitality Group • Columbia, MD 21045 • Posted 17 days ago

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In-person • Full-time • Entry Level

Job Highlights

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The Houseperson at Sage Hospitality Group's Merriweather Lakehouse is responsible for cleaning and maintaining all corridors and public areas in accordance with housekeeping procedures and standards, safety and security rules and regulations to ensure guest satisfaction. This role involves a variety of tasks including removing newspapers and service trays, emptying trash receptacles, cleaning public areas, and aiding section housekeepers as needed.

Responsibilities

  • Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
  • Remove trash and/or linens and note any areas that need immediate cleaning
  • Clean all public areas in the prescribed manner while following safety and security procedures and regulations
  • Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner
  • Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.)
  • Stock linen and supply closets to ensure par inventories
  • Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor
  • Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction

Qualifications

Required

  • Self-starting personality with an even disposition
  • Ability to meet standards of appearance
  • Ability to communicate with guests, housekeepers/main linen room attendant, supervisor
  • Ability to assess required reaction to meet standards

Full Job Description

**Why us?**

Tucked into seven wooden acres on Lake Kittamaqundi lies this 212-room hotel oasis. The peaceful boutique hotel boasts spa-inspired guest rooms for guests to relax and enjoy all the property has to offer. A walk away from golf, shopping and the historic Merriweather Post Pavillion and convenient access to Baltimore and Washington, D.C. make this property a destination for relaxation and exploration in Columbia.

Whether it's executing events in our state-of-the-art event space, serving fine meals at either of the two restaurants, or curating lakeside activities, we'd love to have you join our team of dedicated hospitality professionals.

**Apply today!**

**Job Overview**

Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

**Responsibilities**

+ Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles

+ Remove trash and/or linens and note any areas that need immediate cleaning.

+ Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.

+ Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.

+ Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).

+ Stock linen and supply closets to ensure par inventories.

+ Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.

+ Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

**Qualifications**

**Education/Formal Training**

No formal education required.

**Experience**

No experience required

**Knowledge/Skills**

+ Self-starting personality with an even disposition.

+ Ability to meet standards of appearance.

+ Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.

+ Ability to assess required reaction to meet standards.

**Physical Demands**

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

+ Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area.

+ Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes.

+ Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.

+ Continuous standing -continuously standing and/or walking to accomplish all that is required for position.

+ Climbing stairs -approximately 40 steps 15% of 40 hour week.

**Benefits**

+ Medical, dental, & vision insurance

+ Paid time off

+ Health savings and flexible spending accounts

+ Basic Life and AD&D insurance

+ Eligible to participate in the Company's 401(k) program with employer matching

+ Employee Assistance Program

+ Tuition Reimbursement

+ Great discounts on Hotels, Restaurants, and much more

**Salary**

USD $17.00 - USD $18.00 /Hr.

**ID:** _2024-24622_

**Position Type:** _Regular Full-Time_

**Property** **:** _Merriweather Lakehouse_

**Outlet:** _Hotel_

**Category:** _Housekeeping & Laundry_

**Min:** _USD $17.00/Hr._

**Max:** _USD $18.00/Hr._

**_Address_** **:** _10209 Wincopin Cir_

**_City_** **:** _Columbia_

**_State_** **:** _Maryland_

EOE Protected Veterans/Disability