Clinical Surgery Coordinator, CSC Eye Clinic

_*SUMMARY:*_
We are currently seeking a*Clinical Surgery Coordinator*to join our CSC Eye Clinic team. This full-time role will primarily work on-site (SHIFT: Days).

*Purpose of this position:*Responsible for organizing and communicating all aspects of a patients' surgical procedure

_*RESPONSIBILITIES:*_

* Coordinates surgical procedures for patients with appropriate provider, time, and location
* Coordinates and schedules pre and post op appointments for patients per procedural guidelines
* Ensures and coordinates necessary tests and imaging are completed and obtained both pre-procedure and post-procedure
* Confirms with vendors that all necessary equipment for procedures is available and onsite
* Documents and ensures the clinical notes and surgical instructions are entered into Epic
* Verifies accurate insurance information and partners with the prior-authorization team to determine if prior-authorization requirements
* Communicates prior-authorization process, requirements, and timeline to patients if applicable
* Gathers medical records, CPT Codes, Imaging, and supporting documents required for the prior-authorization process
* Obtains and scans surgical consent forms
* Has an extensive knowledge of procedural guidelines for the surgical practice supported
* Frequent communication with surgeons and OR scheduling team to effectively coordinate patient care
* Provides accurate, detailed, and timely information to patients regarding test preparations, surgery date, arrival time, and any other directional information needed
* Responds to patient questions appropriately and timely
* Ensures patients have proper medical clearance and pre-surgical testing as needed
* Completes pre-procedure phone calls and confirms appointment times with patients
* Performs all aspects of patient care in an environment that promotes patient safety
* Assists other members of the department as needed
* Collects pre-payments for surgical procedures if applicable
* Coordinates patient transportation if needed
* Discharge care coordination if needed
* Other administrative and clerical duties as assigned

_*QUALIFICATIONS:*_
/*Minimum Qualifications:*/

* High school diploma or equivalent
* Three (3) years of clerical experience in a clinical or surgical practice

-OR-

* An approved equivalent combination of education and experience

/*Knowledge/ Skills/ Abilities:*/

* Strong computer skills. Familiar with Excel, Word
* Strong organizational and customer service skills
* Must be highly skilled in verbal communication, problem solving, prioritization, and organization
* Knowledge of HIPAA/Confidentiality
* Basic health insurance knowledge
* Basic knowledge of CPT/DX codes
* Medical Terminology

**Title:** *Clinical Surgery Coordinator, CSC Eye Clinic*

**Location:** *MN-Minneapolis-Downtown Campus*

**Requisition ID:** *241567*