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Inside Sales Representative
National Dentex • Fenton, MO 63099 • Posted 15 days ago
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In-person • Full-time • Mid Level
Job Highlights
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National Dentex is seeking an Inside Sales Representative for NDX Keller Laboratories in Fenton, MO. This full-time position involves cold-calling prospects, identifying decision makers, collaborating with leadership on strategic sales approaches, and providing chairside service to existing customers. The role requires excellent telephone skills, the ability to build strong relationships, and proficiency in Microsoft Office products. This opportunity offers a comprehensive benefits package, including health insurance, paid time off, 401K with company contribution, and tuition reimbursement.
Responsibilities
- Cold-call prospects.
- Identify decision makers within targeted prospects and leads to begin sales process.
- Collaborate with laboratory leadership to determine necessary strategic sales approaches.
- Collaborate with laboratory leadership and Marketing to create email and direct mail marketing campaigns.
- Set up and deliver presentations, product/service demonstrations, and other sales actions when required.
- Support marketing efforts such as trade shows, exhibits, and other events.
- Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
- Overcome objections of prospective customers.
- Investigate and troubleshoot customer service issues.
- Communicate brand identity appropriately.
- Assist dentists chair side in taking difficult shades.
- Match patient dentition by custom staining porcelain and porcelain-to-metal restorations.
- Review new services, assist with problems and maintain friendly relationships with existing accounts.
Qualifications
Required
- High School diploma or equivalent.
- Minimum of 2 years of direct work experience in a sales or telephonic sales capacity.
- Demonstrated ability to convert prospects and close deals while maintaining established sales targets.
- Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
- Strong problem identification and objection resolution skills.
- Able to build and maintain lasting relationships with customers.
- Exceptional verbal communication and presentation skills.
- Excellent listening skills.
- Strong written communication skills.
- Self-motivated, with high energy and an engaging level of enthusiasm.
- High level of integrity and work ethic.
Preferred
- 4 year degree.
- Team Player: Works well as a member of a group.
- Enthusiastic: Shows intense and eager enjoyment and interest.
- Dedicated: Devoted to a task or purpose with loyalty or integrity.
- Self-Starter: Inspired to perform without outside help.
- Goal Completion: Inspired to perform well by the completion of tasks.
- Financial: Inspired to perform well by monetary reimbursement.
About National Dentex
National Dentex is a leading dental laboratory network in the United States, offering a wide range of high-quality dental restorations and appliances to dentists. With over 30 laboratories nationwide, National Dentex has grown significantly since its establishment in 1973, providing services such as fixed and removable prosthetics, orthodontic appliances, and dental implants.
Full Job Description
Description
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX Keller Laboratories in Fenton, MO for an Inside Sales Representative.
The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
+ Cold-call prospects.
+ Identify decision makers within targeted prospects and leads to begin sales process.
+ Collaborate with laboratory leadership to determine necessary strategic sales approaches.
+ Collaborate with laboratory leadership and Marketing to create email and direct mail marketing campaigns.
+ Set up and deliver presentations, product/service demonstrations, and other sales actions when required.
+ Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
+ Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
+ Overcome objections of prospective customers.
+ Investigate and troubleshoot customer service issues.
+ Appropriately communicate brand identity.
+ Assist our dentist base chair side in taking difficult shades.
+ Match patient dentition by custom staining porcelain and porcelain-to-metal restorations.
+ While calling on existing accounts and providing them with chairside service, review new services, assist with problems and maintain friendly relationships.
+ All other tasks as assigned.
Skills and Abilities Requirements:
+ Excellent Telephone Skills
+ Ability to build and maintain strong relationship with customer.
+ Ability and willingness to make decisions receive feedback and take calculated risks.
+ Exhibit a can do attitude.
+ Excellent organizational skills.
+ Ability to handle many duties at a time in a fast-paced, time-sensitive environment.
+ Excellent listening skills to assess concerns and needs of the customer.
+ Excellent verbal and written skills to communicate effectively with a wide array of both external and internal customers.
+ Proficient computer skills including typing and familiarity with Microsoft Office products.
+ Ability to quickly learn new software to include account management systems.
+ Ability to prioritize work assignments and effectively manage time.
+ Ability to work individually and as part of a team
Minimum Education and Experience Required:
+ High School diploma or equivalent required. 4 year degree preferred.
+ Minimum of 2 years of direct work experience in a sales or telephonic sales capacity.
+ Demonstrated ability to convert prospects and close deals while maintaining established sales targets.
+ Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
+ Strong problem identification and objection resolution skills.
+ Able to build and maintain lasting relationships with customers.
+ Exceptional verbal communication and presentation skills.
+ Excellent listening skills.
+ Strong written communication skills.
+ Self-motivated, with high energy and an engaging level of enthusiasm.
+ High level of integrity and work ethic.
Qualifications
Behaviors
Preferred
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
+ Self-Starter: Inspired to perform without outside help
+ Goal Completion: Inspired to perform well by the completion of tasks
+ Financial: Inspired to perform well by monetary reimbursement
Education
Required
+ High School or Equivalent or better
Experience
Required
+ 2 years: Minimum two (2) years sales, customer service and/or telephonic sales experience, preferred
Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX Keller Laboratories in Fenton, MO for an Inside Sales Representative.
The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.
This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!
Primary Responsibilities and Essential Functions of the Position:
+ Cold-call prospects.
+ Identify decision makers within targeted prospects and leads to begin sales process.
+ Collaborate with laboratory leadership to determine necessary strategic sales approaches.
+ Collaborate with laboratory leadership and Marketing to create email and direct mail marketing campaigns.
+ Set up and deliver presentations, product/service demonstrations, and other sales actions when required.
+ Where necessary, support marketing efforts such as trade shows, exhibits, and other events.
+ Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell.
+ Overcome objections of prospective customers.
+ Investigate and troubleshoot customer service issues.
+ Appropriately communicate brand identity.
+ Assist our dentist base chair side in taking difficult shades.
+ Match patient dentition by custom staining porcelain and porcelain-to-metal restorations.
+ While calling on existing accounts and providing them with chairside service, review new services, assist with problems and maintain friendly relationships.
+ All other tasks as assigned.
Skills and Abilities Requirements:
+ Excellent Telephone Skills
+ Ability to build and maintain strong relationship with customer.
+ Ability and willingness to make decisions receive feedback and take calculated risks.
+ Exhibit a can do attitude.
+ Excellent organizational skills.
+ Ability to handle many duties at a time in a fast-paced, time-sensitive environment.
+ Excellent listening skills to assess concerns and needs of the customer.
+ Excellent verbal and written skills to communicate effectively with a wide array of both external and internal customers.
+ Proficient computer skills including typing and familiarity with Microsoft Office products.
+ Ability to quickly learn new software to include account management systems.
+ Ability to prioritize work assignments and effectively manage time.
+ Ability to work individually and as part of a team
Minimum Education and Experience Required:
+ High School diploma or equivalent required. 4 year degree preferred.
+ Minimum of 2 years of direct work experience in a sales or telephonic sales capacity.
+ Demonstrated ability to convert prospects and close deals while maintaining established sales targets.
+ Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
+ Strong problem identification and objection resolution skills.
+ Able to build and maintain lasting relationships with customers.
+ Exceptional verbal communication and presentation skills.
+ Excellent listening skills.
+ Strong written communication skills.
+ Self-motivated, with high energy and an engaging level of enthusiasm.
+ High level of integrity and work ethic.
Qualifications
Behaviors
Preferred
+ Team Player: Works well as a member of a group
+ Enthusiastic: Shows intense and eager enjoyment and interest
+ Dedicated: Devoted to a task or purpose with loyalty or integrity
Motivations
Preferred
+ Self-Starter: Inspired to perform without outside help
+ Goal Completion: Inspired to perform well by the completion of tasks
+ Financial: Inspired to perform well by monetary reimbursement
Education
Required
+ High School or Equivalent or better
Experience
Required
+ 2 years: Minimum two (2) years sales, customer service and/or telephonic sales experience, preferred
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