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Remote Outbound Call Center Representative
Luxury Bath Technologies • Remote • Posted 14 days ago
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Remote • Full-time • $13.00-$15.00/hr • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
Luxury Bath Technologies is seeking an Outbound Call Center Representative to connect with customers through their CRM, schedule and confirm appointments. This role involves achieving a minimum of 300 calls per day and setting 5 to 7 appointments per day, with a focus on impeccable customer service and satisfaction. The position offers a starting rate of $13 to $15 per hour plus uncapped commissions, with full-time and part-time opportunities available.
Responsibilities
- Connect with customers through our CRM, schedule and confirm appointments.
- Achieve a minimum of 300 calls per day and the ability to set 5 to 7 appointments per day.
- Demonstrate impeccable customer service and customer satisfaction.
- Effectively communicate appointment expectations, respond to objections tactfully and professionally.
- Display a positive, professional, and energetic demeanor towards customers and co-workers.
- Meet daily performance expectations set by the department head.
- Utilize negotiation skills in setting times and dates for appointments.
- Immediately escalate any member complaints to your manager.
- Participate occasionally in one-on-one coaching sessions
Qualifications
Required
- A minimum of 1 year's call center experience or 2+ years of general work experience is mandatory.
- Candidates with previous high volume outbound call center experience in a metrics-centric environment handling auto-dialer and scripts are given preference.
- An enthusiasm for working in a results-focused outbound call center milieu.
- Convincing yet courteous demeanor while managing customer objections and issues.
- Effective communication skills characterized by a friendly and conversational tone.
- Strict adherence to daily schedule including timely start, breaks, lunch, and end times.
- Strong technical acumen and the proficiency to simultaneously manage multiple systems while making calls.
- Fluency in English
- To qualify for remote or hybrid position, you must have reliable internet service with a verified minimum of 10MB upload/download availability in your home.
- To qualify for remote or hybrid position, you must have the following equipment: keyboard, monitor and computer. Company provides headset. You are to provide your own workspace, furniture and ensure a quiet workspace.
- A clear background check is a prerequisite for this role.
Full Job Description
Luxury Bath
info@luxurybathpro.com
(504) 456-5858
Outbound Call Center Representative - $15.00/ hour plus uncapped
commissions
$13 to $15 an hour
Full-time and Part-time
No Degree Mentioned
Health insurance
Dental insurance
Qualifications
-A minimum of 1 year's call center experience or 2+ years of general work experience is mandatory.
-Candidates with previous high volume outbound call center experience in a metrics-centric environment
handling auto-dialer and scripts are given preference.
-An enthusiasm for working in a results-focused outbound call center milieu.
-Convincing yet courteous demeanor while managing customer objections and issues.
-Effective communication skills characterized by a friendly and conversational tone.
-Strict adherence to daily schedule including timely start, breaks, lunch, and end times.
-Strong technical acumen and the proficiency to simultaneously manage multiple systems while making
calls.
-Fluency in English
-To qualify for remote or hybrid position, you must have reliable internet service with a verified minimum of
10MB upload/download availability in your home.
-To qualify for remote or hybrid position, you must have the following equipment: keyboard, monitor and
computer. Company provides headset. You are to provide your own workspace, furniture and ensure a
quiet workspace.
-A clear background check is a prerequisite for this role.
Benefits
-Begin with a rate of $13.00 to 15.00 per hour plus uncapped monthly commissions: based on experience.
- Full time (Monday-Friday, 8AM-4:30PM)
-Part time Flexible hours
-We offer highly competitive benefits.
-Medical, Dental and Vision plans, with coverage starting from the first of each month after 90 days of your
starting date
-Pay is bi-weekly and includes monthly potential bonuses from commissions.
Responsibilities
-Your responsibility will be to connect with customers through our CRM, schedule and confirm appointments.
-Achieve a minimum of 300 calls per day and the ability to set 5 to 7 appointments per day.
-Consistently demonstrate impeccable customer service and customer satisfaction.
-Effectively communicate appointment expectations, respond to objections tactfully and professionally
-Display a positive, professional, and energetic demeanor towards customers and co-workers.
-Meet daily performance expectations set by the department head.
-Negotiation skills in setting times and dates for appointments.
- Immediately escalate any member complaints to your manager.
-Participate occasionally in one-on-one coaching sessions
Powered by JazzHR
info@luxurybathpro.com
(504) 456-5858
Outbound Call Center Representative - $15.00/ hour plus uncapped
commissions
$13 to $15 an hour
Full-time and Part-time
No Degree Mentioned
Health insurance
Dental insurance
Qualifications
-A minimum of 1 year's call center experience or 2+ years of general work experience is mandatory.
-Candidates with previous high volume outbound call center experience in a metrics-centric environment
handling auto-dialer and scripts are given preference.
-An enthusiasm for working in a results-focused outbound call center milieu.
-Convincing yet courteous demeanor while managing customer objections and issues.
-Effective communication skills characterized by a friendly and conversational tone.
-Strict adherence to daily schedule including timely start, breaks, lunch, and end times.
-Strong technical acumen and the proficiency to simultaneously manage multiple systems while making
calls.
-Fluency in English
-To qualify for remote or hybrid position, you must have reliable internet service with a verified minimum of
10MB upload/download availability in your home.
-To qualify for remote or hybrid position, you must have the following equipment: keyboard, monitor and
computer. Company provides headset. You are to provide your own workspace, furniture and ensure a
quiet workspace.
-A clear background check is a prerequisite for this role.
Benefits
-Begin with a rate of $13.00 to 15.00 per hour plus uncapped monthly commissions: based on experience.
- Full time (Monday-Friday, 8AM-4:30PM)
-Part time Flexible hours
-We offer highly competitive benefits.
-Medical, Dental and Vision plans, with coverage starting from the first of each month after 90 days of your
starting date
-Pay is bi-weekly and includes monthly potential bonuses from commissions.
Responsibilities
-Your responsibility will be to connect with customers through our CRM, schedule and confirm appointments.
-Achieve a minimum of 300 calls per day and the ability to set 5 to 7 appointments per day.
-Consistently demonstrate impeccable customer service and customer satisfaction.
-Effectively communicate appointment expectations, respond to objections tactfully and professionally
-Display a positive, professional, and energetic demeanor towards customers and co-workers.
-Meet daily performance expectations set by the department head.
-Negotiation skills in setting times and dates for appointments.
- Immediately escalate any member complaints to your manager.
-Participate occasionally in one-on-one coaching sessions
Powered by JazzHR
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