General Manager - Facilities

**Job Description**

Aramark Healthcare+ is seeking candidates for a General Manager of Facilities at Phoebe Berks, a 284 resident CCRC in Wernersville, PA. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs. This position will have oversight of Engineering (POM), Environmental Services, Linen Distribution, Security and Shuttle transportation. Our General Managers are capable operations managers who lead a team to provide excellent service to our clients. With knowledge of the client?s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day

The General Manager of Facilities will directly manage Plant Operations & Maintenance, Security and Shuttle Transportation and will be responsible for the development & growth of a large management team and hourly associates. Will also focus on meeting and exceeding operating and financial goals, client objectives, KPI metrics, and customer needs. Will have daily interaction with the client, client's customers and employees. This individual will be focused on ensuring operational excellence in the delivery of the services Aramark is contracted to provide.

**Job Responsibilities**

+ Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.

+ Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.

+ Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.

+ Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.

+ In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.

+ Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.

+ Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Additional Responsibilities:

? Manages and prioritizes maintenance work orders for MEP, HVAC, boilers and chillers. Ensures effective execution of all department strategies/initiatives in order to help meet company & client needs with high standards of excellence, urgency & predictability by remaining process-focused and decisive.

? Relentless commitment to safety excellence, demonstrates behaviors that drive a Safety-FIRST core value, fosters a culture where every team member is empowered & supported to achieve a work environment without exposures and incidents - where No One Gets Hurt

? Creates a great employee work environment and inspires teamwork and partnership at all levels - internally and externally

? Is a visible servant leader, leading from the heart to serve, encourage, support and lift others up, while role modeling the Aramark Mission - deliver experiences that enrich & nourish lives

? Intense focus on Aramark?s Values: Sell & Serve with Passion; Front Line First; Set Goals. Act. Win.; Integrity and Respect Alway

? Maintain and use capital equipment efficiently and drives operational efficiencies, labor/scheduling productivity

? Ensures compliance with all contract obligations

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

**Qualifications**

In order to be prepared for this leadership role, qualified candidates will possess:

+ Bachelor's degree or equivalent experience

+ Healthcare experience and a minimum of 5 to 7 years of experience in facilities management required (POM or Engineering)

+ Experience within Long Term Care or a CCRC (Continuing Care Retirement Community) is preferable

+ Knowledge of fire and life safety codes associated with healthcare required

+ Experience and knowledge of MEP, HVAC including Power Plant - boilers, chillers, generators, HVAC/R required

+ Previous construction management experience preferred

+ Previous experience creating and managing budgets and operational reports required.

+ Demonstrated time management skills, resulting in the ability to manage multiple client relationships and prioritize time and resources accordingly.

+ The ability to manage in a diverse environment with focus on client and customer services is a key success measure

+ Highly developed interpersonal, analytical and communication (written and verbal) skills and experience are essential for success in this role

+ **NOTE: This client location requires all individuals working on site to be fully vaccinated against COVID-19 before start date.**

\#FS-300

**Education**

**About Aramark**

**Our Mission**

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

**About Aramark**

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .