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Medical Assistant / Patient Service Coordinator

UPMC • Monroeville, PA 15146 • Posted 15 days ago

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In-person • Full-time • $16.74-$25.87/hr • Entry Level

Job Highlights

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As a Medical Assistant/Patient Service Coordinator at UPMC Hillman Cancer Center, you will assist physicians with patient care in a busy medical oncology office in Monroeville, PA. This role involves clerical, environmental, and organizational tasks, taking vital signs, registering patients, scheduling testing, helping with exams and treatments, maintaining stocked supplies, and ensuring clean exam rooms. The position offers a full-time schedule with no evenings, weekends, or holidays, and provides an opportunity to make a meaningful difference in the lives of patients.

Responsibilities

  • Completes vital signs, specimen testing and EKGs as needed.
  • Organizes daily schedule of patients, greets patients and assigns rooms.
  • Orders supplies for the unit as necessary.
  • Maintains competency requirements.
  • Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
  • Greets each person entering the clinic, and identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
  • Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
  • Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customers.
  • Anticipates and responds to meet customer needs.
  • Respond appropriately to crisis situation as a team member.
  • Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
  • Assists in the registration of patients to include verification and confirmation of health insurance coverage.
  • Immediately report any situation that may impact the safety of patients, visitors and staff.
  • Provides front desk coverage as assigned.
  • Continuously monitors the environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
  • Account for all customers in the clinic.
  • Provides lobby/waiting room coordination and supervision.
  • Serve as liaison between customers and clinic staff.
  • Collects 100% of copays daily and correctly balances at the end of each day.
  • Coordinates scheduling to include testing.
  • Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.

Qualifications

Required

  • High school diploma or equivalent is required.
  • Patient care experience preferred for Medical Assistant.
  • Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) or successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) for Medical Assistant Senior and Expert.
  • At least 1 year of patient care experience for Medical Assistant Senior.
  • At least 2 years of patient care experience for Medical Assistant Expert.
  • Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members for Medical Assistant Expert.
  • High School graduate or equivalent required for Patient Service Coordinator.
  • Minimum of three years of direct patient care and or phlebotomy experience for Patient Service Coordinator.
  • Basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities for all roles.
  • Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups for Patient Service Coordinator.
  • Possesses excellent organizational skills for Patient Service Coordinator.

Preferred

  • Medical Assistant or Phlebotomy licensure preferred.
  • CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Act 34

About UPMC

UPMC, or the University of Pittsburgh Medical Center, is a leading integrated healthcare provider in the United States. It offers a wide range of medical services, including primary and specialty care, surgical procedures, and rehabilitation services. UPMC operates numerous hospitals, outpatient facilities, specialized care centers, and physician practices both domestically and internationally.

Full Job Description

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we're dedicated to making a difference. As a Medical Assistant/ Patient Service Coordinator, you'll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment.

+ Position: Full-Time Medical Assistant / Patient Service Coordinator with our busy medical oncology office in Monroeville, PA

+ Schedule: Monday through Friday, daylight hours

+ No evenings, weekends, or holidays are required!

In this role, you will assist physicians with patient care, including clerical, environmental, and organizational tasks; take vital signs, register patients, schedule testing, help with exams and treatments, maintain stocked supplies, and ensure clean exam rooms.

_Why Choose Us?_

+ Impactful Work: Be part of a team that provides cutting-edge cancer treatment and compassionate care.

+ Collaborative Environment: Work alongside experienced oncologists, nurses, and support staff who are committed to excellence.

+ Professional Growth: We offer continuous learning opportunities and career advancement.

+ Supportive Culture: Enjoy a workplace that values teamwork, respect, and work-life balance.

Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!

**Responsibilities:**

+ Completes vital signs, specimen testing and EKGs as needed.

+ Organizes daily schedule of patients, greet patients and assigns rooms.

+ Orders supplies for the unit as necessary.

+ Maintains competency requirements.

+ Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.

+ Greets each person entering the clinic, and identifies self and role. Explains processes and procedures to new patients and assists with paperwork.

+ Participate in interdisciplinary activities such as staff meetings and other committees as assigned.

+ Other Duties as Assigned.

+ Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customers.

+ Anticipates and responds to meet customer needs.

+ Respond appropriately to crisis situation as a team member.

+ Participates in interdisciplinary activities such as staff meetings and other committees as assigned.

+ Assists in the registration of patients to include verification and confirmation of health insurance coverage.

+ Immediately report any situation that may impact the safety of patients, visitors and staff.

+ Provides front desk coverage as assigned.

+ Continuously monitors the environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.

+ Account for all customers in the clinic.

+ Provides lobby/waiting room coordination and supervision.

+ Serve as liaison between customers and clinic staff.

+ Collects 100% of copays daily and correctly balances at the end of each day.

+ Coordinates scheduling to include testing.

+ Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.

UPMC has a robust career ladder for Medical Assistants and Patient Service Coordinators. Explore this opportunity to see how you can use your skills to make a difference!

_Applicants will be placed in the appropriate job title & salary based on their experience and education._

Medical Assistant:

+ High school diploma or equivalent is required.

+ Patient care experience preferred.

_Salaries range from $16.74 - $18.80 - $25.57 hourly_

Medical Assistant, Senior:

+ High school diploma or equivalent is required.

+ Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

+ OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA)

+ OR at least 1 year of patient care experience.

+ Must be responsible and demonstrate proficiency in three practice category-specific tasks as determined by the manager.

+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

_Salaries range from $16.84 - $19.57 - $25.72 hourly_

Medical Assistant, Expert:

+ Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT)

+ OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) and 1 year of patient care experience

+ OR at least 2 years of patient care experience.

+ Must successfully complete the UPMC Preceptor training and serve as a preceptor and mentor to newly hired team members.

+ Must be responsible and demonstrate proficiency in all practice category-specific tasks as determined by the manager.

_Salaries range from $16.94 - $20.32 - $25.87 hourly_

Patient Service Coordinator:

+ High School graduate or equivalent required.

+ Minimum of three years of direct patient care and or phlebotomy experience.

+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.

+ Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.

+ Possesses excellent organizational skills.

_Salaries range from $16.94 - $20.32 - $25.87 hourly_

Licensure, Certifications, and Clearances:

+ Medical Assistant or Phlebotomy licensure preferred.

+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire

+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)

+ Act 34

**UPMC is an Equal Opportunity Employer/Disability/Veteran**

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