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Supv Food and Nutrition Svcs

HCA Healthcare • Austin, TX 78703 • Posted 14 days ago

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In-person • Full-time • Junior Manager

Job Highlights

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As a Supervisor of Food and Nutrition Services at St. David's South Austin Medical Center, you will be responsible for supervising employees to improve the quality and efficiency of the cafe operation, ensuring compliance with all sanitation standards, and providing excellent customer service. This role involves a variety of tasks including cash handling, meal service, and maintaining high standards of cleanliness and safety. You will also participate in patient care standards and follow service excellence standards to ensure high levels of patient satisfaction.

Responsibilities

  • Complies with hospital/departmental policies and procedures.
  • Directs employees in completing work schedules and tasks.
  • Assists with layout and presentation of foods prior to service.
  • Restocks disposable food items and dishware/utensils as needed.
  • Notifies cooks and production staff of production needs.
  • Supervises production staff during setup and service.
  • Ensures kitchen meets all city, state, and federal food service sanitation standards.
  • Follows temperature recommendations for service, storage, and preparation.
  • Follows department HACCP policies.
  • Directs staff to complete assigned cleaning tasks regularly.
  • Completes documentation as needed for storage and service.
  • Provides high standards of customer service during meal service.
  • Maintains optimum customer service at all times with regular rounding on patient floors.
  • Addresses patient complaints in a timely manner.
  • Assists in service of all customers.
  • Greets all customers cheerfully and respectfully following all safety measures.
  • Observes proper portion control techniques.
  • Assists with breakdown of area and preps for next day service.
  • Completes all duties as required by department.
  • Completes staff orientation and documents all necessary forms.
  • Attends management meetings as required.
  • Follows department training guide with employees.
  • Participates in departmental training for all employees.

Qualifications

Required

  • High School Diploma or GED equivalent.
  • Minimum of three years experience in a retail or hospital food service department.
  • Supervisor experience including scheduling, performance improvement, ordering, inventory, budget control, and money handling.
  • Experience with cash handling.
  • Current ServSafe Food Handler Permit, Travis County Health Department Food Handler Card or State Food Safety permit within 7 days of hire date.

Preferred

  • Computer skills

About HCA Healthcare

HCA Healthcare is a leading healthcare provider with 182 hospitals and over 2,300 sites of care in 20 states and the United Kingdom. They offer a comprehensive range of healthcare services, including hospitals, surgery centers, freestanding ERs, urgent care centers, diagnostic and imaging centers, walk-in clinics, and physician clinics, with a commitment to improving patient care and well-being.

Full Job Description

**Description**

**Introduction**

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Supv Food and Nutrition Svcs with St. David's South Austin Medical Center you can be a part of an organization that is devoted to giving back!

**Benefits**

St. David's South Austin Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

+ Free counseling services and resources for emotional, physical and financial wellbeing

+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock

+ Family support through fertility and family building benefits with Progyny and adoption assistance.

+ Referral services for child, elder and pet care, home and auto repair, event planning and more

+ Consumer discounts through Abenity and Consumer Discounts

+ Retirement readiness, rollover assistance services and preferred banking partnerships

+ Education assistance (tuition, student loan, certification support, dependent scholarships)

+ Colleague recognition program

+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)

**_Note: Eligibility for benefits may vary by location._**

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the St. David's South Austin Medical Center family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Supv Food and Nutrition Svcs to help us reach our goals. Unlock your potential!

**Job Summary and Qualifications**

POSITION SUMMARY:

Performs supervision of the employees and coordinates necessary actions to improve quality and efficiency of café operation. Monitors compliance of employees with all sanitation standards from state, city, and federal groups. Performs functions associated with cash handling. Assists with meal service to patients and customers. Provides good customer service and performs service recovery as needed.

Participates in providing patient specific care standards as directed, and follows service excellence standards to ensure high levels of patient satisfaction.

ESSENTIAL JOB RESPONSIBILITIES:

· Complies with hospital/departmental policies and procedures, i.e., attendance, mandatory education, safety, infection control, etc.

· Direct employees in completing work schedules and tasks required/assigned.

· Assists with layout and presentation of foods prior service.

· Assists with any restocking of any disposable food items and dishware/utensils as needed.

· Assists with notification of cooks and production staff of production needs.

· Assists with supervision of production staff during setup and service.

· Insures kitchen meets all city, state, and federal food service sanitation standards.

· Follows temperature recommendations for service, storage, and preparation.

· Follows department HACCP policies.

· Follows cleaning and sanitation guidelines.

· Directs staff to complete assigned cleaning tasks regularly.

· Completes any documentation as needed for storage and service.

· Provides the highest standard for customer service during the meal service.

· Maintains atmosphere of optimum customer service at all times with regular rounding on patient floors.

· Addresses patient complaints in a timely manner.

· Assists in service of all customers.

· Greets all customers cheerfully and respectfully following all safety measures.

· Observes proper portion control techniques.

· Assists with breakdown of area and preps for next day service.

· Assists with any reconciliation of records as needed. Signs off on forms.

· Completes all duties as required by department.

· Completes staff orientation.

· Documents all necessary forms required.

· Completes department evaluations and disciplines.

· Attends management meetings as required.

· Follows department training guide with employees.

· Participates in departmental training for all employees.

· Spends approximately 50% of time in hands on supervision of staff.

· Completes any miscellaneous duties as assigned.

· Must adhere to the company's affirmative action and equal employment opportunity policy in regards to all employment decisions. All decisions regarding employment should be made without regard to race, color, religious creed, sex, age, national origin, disability or veteran status.

· Employee's conduct must reflect the Company's values and a commitment to the Code of Conduct ethics and compliance program.

· Employee reflects SDH Service Excellence standards in every interaction.

· Other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES:

Must be able to demonstrate understanding of national patient safety initiatives by strict compliance to all safety protocols and procedures as required by both HCA and St. David's North Austin Medical Center.

Preferred: Computer skills

EDUCATION AND EXPERIENCE:

Preferred: High School Diploma or GED equivalent; Minimum of three years experience in a retail or hospital food service department; Supervisor experience including scheduling, performance improvement, ordering, inventory, budget control, and money handling. Experience with cash handling.

LICENSES AND CERTIFICATES:

Required: Current ServSafe Food Handler Permit, Travis County Health Department Food Handler Card or State Food Safety permit within 7 days of hire date.

+ Food Handlers Permit must be obtained within 7 days of employment start date

St. David's South Austin Medical Center (http://www.stdavids.com/locations/st-davids-south-austin-medical-center) , which is part of St. David's HealthCare. We are a 368-bed acute care facility offering a range of complex specialties and sub-specialties. Our services include a nationally accredited oncology program with the area's only adult Transplant and Cellular Therapy Program; advanced trauma care with a Level II trauma center; comprehensive cardiac, stroke and orthopedic programs; full-service maternity and newborn care; and two full-service emergency centers in the communities of Bee Cave and Bastrop. St. David's South Austin Medical Center is affiliated with the Texas Institute for Robotic Surgery. We offer advanced robotic services for orthopedics, open heart and lung surgery, complex GI surgery, surgical oncology, general surgery, colorectal surgery, and urology. It was one of the first hospitals in Central Texas to combine the use of CT imaging and robotics to detect early stage lung cancer.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Supv Food and Nutrition Svcs opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.