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Customer Service Representative
The Hollister Group • Boston, MA 02298 • Posted 3 days ago via LinkedIn
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In-person • Full-time • $19.00/hr • Contract • Junior Level
Job Highlights
Using AI ⚡ to summarize the original job post
Our client is seeking a friendly and eager Customer Service Representative for a contract opportunity. The role requires strong attention to detail and the ability to work in a fast-paced environment. Responsibilities include communicating with customers via phone, email, and chat, responding to customer inquiries, providing knowledgeable answers to questions about products, pricing, and availability, and working with internal departments to meet customer needs.
Responsibilities
- Communicate with customers via phone, email and chat
- Respond to customer emails regarding racking requests, invoicing, and payment inquires
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
Required
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette
- Excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Full Job Description
Our client is looking for a friendly and eager Customer Service Representative. This is a contract opportunity and requires a candidate with strong attention to detail and the ability to work in a fast paced environment.
Hours: Monday-Friday; 8:30am - 5pm (onsite)
Pay: $19 hour
Responsibilities
- Communicate with customers via phone, email and chat
- Respond to customer emails regarding racking requests, invoicing, and payment inquires
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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