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Assistant Operations Manager - Front Office

Hyatt Centric • New York, NY 10261 • Posted 3 days ago via LinkedIn

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In-person • Full-time • $65,000/yr • Junior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Assistant Operations Manager - Front Office at Hyatt Centric Times Square New York is responsible for overseeing the front office staff, managing cash control, staffing needs, and guest services. This role may also involve training, staff development, and scheduling. The position offers a supportive work environment and opportunities for career growth within the hospitality industry.

Responsibilities

  • Oversee front office staff
  • Manage cash control for agents
  • Address staffing needs
  • Ensure guest services
  • Train staff
  • Develop staff
  • Create and manage schedules

Qualifications

Required

  • Desire to satisfy the needs of others in a fast-paced environment
  • Refined verbal and written communication skills
  • Minimum of one year previous front office supervisory experience preferred
  • Ability to work a flexible schedule
  • Ability to multitask
  • Previous experience working in a NYC hotel
  • Previous union experience preferred
  • Ability to work nights, weekends, and holidays

Full Job Description

Organization- Hyatt Centric Times Square New York
Summary
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
The Assistant Operations Manager - Front Office will have oversight of the front office staff, cash control for agents, staffing needs, and guest services. Additional responsibilities may include training, staff development and scheduling.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Salary for this position is $65,000 annually.
Qualifications
  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills
  • Minimum of one year previous front office supervisory experience preferred.
  • Ability to work a flexible schedule.
  • Able to multitask.
  • Previously worked in a NYC hotel
  • Previous union experience preferred.
  • Ability to work nights, weekends and holidays.
  • Looking for a long-term career not just a job.