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Field Service Technician

Independent Electric Machinery Company • Kansas City, KS 66115 • Posted 4 days ago via LinkedIn

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In-person • Full-time • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

As a Field Service Technician at Independent Electric, you will be responsible for delivering top-notch service and repair for motors, power systems, and distribution equipment. This role involves customer interaction, equipment troubleshooting and repair, documentation, final testing, facility maintenance, and continuous learning through safety and quality training. The position requires technical knowledge, physical stamina, and adherence to safety standards.

Responsibilities

  • Professionally reach out to customers to schedule and coordinate service visits.
  • Troubleshoot and diagnose electromechanical equipment to pinpoint issues.
  • Perform repairs that meet manufacturer, OSHA, ASME, and company standards.
  • Submit clear and accurate paperwork for quotes and parts orders.
  • Complete all documentation related to inspections, services, and repairs in a timely manner.
  • Conduct thorough testing of repaired equipment to ensure it meets all quality and safety standards.
  • Assist with light facility maintenance and use equipment such as forklifts, scissor lifts, and boom lifts.
  • Operate company vehicles for field service and, if required, obtain a DOT Medical card.
  • Handle painting and final labeling of equipment as needed.
  • Participate in regular safety, knowledge, and quality training sessions.

Qualifications

Required

  • Understanding of 3-phase power
  • Experience with electromechanical equipment
  • Ability to navigate stairs and ladders frequently
  • Ability to perform physical tasks such as lifting up to 75 lbs, standing, walking, bending, kneeling, and climbing
  • Knowledge of and adherence to safety standards, including OSHA and ASME regulations
  • Strong attention to detail in diagnosing, repairing, and documenting work

Full Job Description

Job Title: Field Service Technician

About Us: At Independent Electric, we’ve been electrifying industries for over a century with our commitment to reliability and innovation. As a family-owned company, we blend traditional values with modern technology to power sectors ranging from manufacturing to healthcare. Join our passionate team and be a vital part of our mission to keep industries running smoothly!

Role Overview: As a Field Service Technician, you’ll be the face of Independent Electric, delivering top-notch service and repair for motors, power systems, and distribution equipment. Whether you’re on-site at customer locations or working in our shop, you’ll play a crucial role in ensuring our equipment performs at its best. If you’re detail-oriented, hands-on, and ready to take on exciting challenges, we want you on our team!

What You’ll Do:

  • Customer Interaction: Professionally reach out to customers to schedule and coordinate service visits. Build strong relationships by providing exceptional service.
  • Diagnose and Repair: Troubleshoot and diagnose electromechanical equipment to pinpoint issues. Perform repairs that meet manufacturer, OSHA, ASME, and company standards.
  • Documentation and Reporting: Submit clear and accurate paperwork for quotes and parts orders. Complete all documentation related to inspections, services, and repairs in a timely manner.
  • Final Testing: Conduct thorough testing of repaired equipment to ensure it meets all quality and safety standards.
  • Facility Maintenance: Assist with light facility maintenance and use equipment such as forklifts, scissor lifts, and boom lifts.
  • Vehicle Operation: Operate company vehicles for field service and, if required, obtain a DOT Medical card.
  • Finish Work: Handle painting and final labeling of equipment as needed.
  • Continuous Learning: Participate in regular safety, knowledge, and quality training sessions to stay sharp and up-to-date.

What We’re Looking For:

  • Technical Knowledge: Understanding of 3-phase power and experience with electromechanical equipment.
  • Physical Stamina: Ability to navigate stairs and ladders frequently, and perform physical tasks such as lifting up to 75 lbs, standing, walking, bending, kneeling, and climbing.
  • Safety and Compliance: Knowledge of and adherence to safety standards, including OSHA and ASME regulations.
  • Detail-Oriented: Strong attention to detail in diagnosing, repairing, and documenting work.

Why Join Us?

  • Dynamic Work Environment: Work in a role that offers variety, from field service to shop repair, with opportunities to grow and learn.
  • Career Development: Access to ongoing training and professional development to advance your skills.
  • Supportive Team: Be part of a family-like team that values your contributions and fosters a collaborative atmosphere.

Ready to take your career to the next level with Independent Electric? Apply today and power up your future with us!