Sr. Director, Network Reliability

***Hybrid, 3 days onsite, 2 days remote***

***We are unable to sponsor as this is a permanent full-time role***

A prestigious company is looking for a Sr. Director, Network Reliability Engineering. This Sr. Director will focus on improving network services, operations, reliability, engineering automation, API Driven approach, etc.

Responsibilities:

• Lead the organization into building a network services API driven approach to enable seamless integration of network tools with various other network related services and enable easy consumption of network tools services to other teams
• Perform automated regular network infrastructure audits to ensure continuous compliance with best practices and industry standards.
• Lead the development and/or integration of self-service tools for other teams to troubleshoot and resolve network-related issues. Collaborate with other teams to design and implement tools that will help automate end-to-end processes within network infrastructure.
• Develop automated test suites and maintain clear documentation of solutions developed.
• Build and lead the sustainability and reliability network engineering function that owns infrastructure availability and performance. Build tools to lead through automation and proactive/predictive alerts by having a strong data analytical tool set to identify areas of improvement
• Implement comprehensive network service monitoring to ensure uptime and performance, including synthetic, real user, system, application performance, dashboards etc.
• Define, measure, and meet key Service Level Objectives including availability, performance, incidents and chronic problems
• Stand up a capacity planning that defines a framework to regularly measure performance and capacity and ensuring that there is no downtime due to capacity.
• Own end-to-end availability and performance of critical services and build automation to prevent problem recurrence; eventually automate response to all non-exceptional service conditions.
• Build a DevOps culture to provide high quality, continuous operations, and ongoing support ensuring critical service level metrics, customer requirements and financial objectives.

Qualifications:

• 15 + years of directly related professional experience
• College or advanced studies degree and / or a minimum of 12 + years of relevant IT and management experience
• Proven professional experience with operational and organizational management, leadership of teams, and enterprise-wide technology strategy
• Possess good interpersonal and collaboration skills with ability to communicate optimally with small and large groups of business partners and senior leadership