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Sales Support Specialist
Addison Group • Columbia, TN 38402 • Posted 3 days ago via LinkedIn
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In-person • Full-time • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Sales Support Specialist at Addison Group is responsible for providing customer support by assisting with application processes, gathering necessary information, and completing forms. This role involves handling inbound/outbound calls and emails, communicating with internal departments to resolve issues, and ensuring the accuracy and completeness of applicant data entered into CRM systems.
Responsibilities
- Enter applicant data into CRM, ensuring completeness and accuracy.
- Notify applicants of missing information.
- Communicate plan details clearly over the phone.
- Collaborate with team members and maintain professionalism.
- Utilize various software programs, including Salesforce, Outlook, and WebEx.
Qualifications
Required
- High School Diploma or equivalent.
- 1 year of call center experience preferred.
- Strong communication, organizational, and customer service skills.
About Addison Group
Addison Group is a professional services firm specializing in consulting services, talent solutions, and workforce planning. They offer contract, contract-to-hire, direct hire, recruiting, consulting, and executive search services with a focus on empowering individuals and connecting them with organizations to drive business growth. With a national reach, localized touch, and over 20 years of experience, Addison Group is a trusted partner for all talent solutions and consulting needs.
Full Job Description
Sales Support Specialist
Role Summary:
- Provide customer support by assisting with application processes, gathering necessary information, and completing forms.
- Handle inbound/outbound calls and emails, communicating with internal departments to resolve issues.
Key Responsibilities:
- Enter applicant data into CRM, ensuring completeness and accuracy.
- Notify applicants of missing information.
- Communicate plan details clearly over the phone.
- Collaborate with team members and maintain professionalism.
- Utilize various software programs, including Salesforce, Outlook, and WebEx.
Qualifications:
- High School Diploma or equivalent.
- 1 year of call center experience preferred.
- Strong communication, organizational, and customer service skills.
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