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Director of IT Systems Administration

Syntagma Group • Princeton, NJ 08543 • Posted 4 days ago via LinkedIn

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In-person • Full-time • Senior Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Director of IT Systems Administration at Syntagma Group will lead and manage high-performing teams in a complex, high-growth B2B environment, focusing on CRM administration, particularly in Salesforce. This role requires a Master’s degree in information systems, business, or a related field, or a combination of a bachelor’s degree with related tenure and experience. The candidate should have a minimum of 3 years of experience in CRM administration, 10+ years of operational IT management experience, and a strong understanding of IT systems and infrastructure.

Responsibilities

  • Lead and manage high-performing teams in CRM administration.
  • Manage and execute complex development projects within budgeted cost and timeline parameters.
  • Assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
  • Lead and implement complex IT systems and applications delivered on time and within budget.
  • Build and lead a high-performing team, maximizing their ability to perform.

Qualifications

Required

  • Master’s degree in information systems, business, or related field preferred, or combination of bachelor’s degree with related tenure and experience.
  • Minimum 3+ years of experience in CRM administration in a complex, high-growth B2B environment, Salesforce knowledge a plus.
  • 10+ years of operational IT management experience.
  • Demonstrated ability to lead and manage high-performing teams.
  • Demonstrated ability to manage and execute complex development projects.
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
  • Excellent knowledge of IT systems and infrastructure.
  • Solid understanding of data analysis, budgeting, and business operations.
  • Experience working in the claims processing arena a plus.

Full Job Description

Requirements

  • Master’s degree in information systems, business, or related field preferred, or combination of bachelor’s degree with related tenure and experience.
  • Minimum 3+ years of experience in CRM administration in a complex, high-growth B2B environment, Salesforce knowledge a plus.
  • 10+ years of operational IT management experience.
  • Demonstrated ability to lead and manage high-performing teams.
  • Demonstrated ability to manage and execute complex development projects, driving those to completion within the budgeted cost and timeline parameters.
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes.
  • Excellent knowledge of IT systems and infrastructure.
  • Solid understanding of data analysis, budgeting, and business operations.
  • Experience working in the claims processing arena a plus.
  • Demonstrated excellence in the following areas:
  • Strong, demonstrated leadership of IT business, IT teams, and external vendors (onshore and offshore).
  • Change management experience with proven track record of leading and implementing complex IT systems and applications, delivered on time and within budget.
  • Demonstrated ability to build and lead a high-performing team, maximizing their ability to perform.