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Sheraton Valley Forge • King of Prussia, PA • Posted 18 days ago via ZipRecruiter
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Wurzak Hotel Group is seeking an experienced Assistant Front Office Manager to support the Guest Services department at Sheraton Valley Forge Hotel. This role involves supervising all front office personnel, ensuring proper completion of front office duties, and coordinating activities across various front office areas. The position requires operational flexibility to meet the demands of a 24/7 operation and involves a range of responsibilities from managing front desk operations to resolving guest complaints and promoting the company's brand.
Wurzak Hotel Group is looking for an experienced Assistant Front Office Manager to support the Guest Services department at our gorgeous property, Sheraton Valley Forge Hotel. This position will directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepares monthly reports and may prepare a budget for front office department.
The Company operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting and ending times, and hours worked in a week.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
The Company may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below.
Education and Experience
Compensation and Benefits
Wurzark Hotel Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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