Maintenance

Duties and Responsibilities
• Operation/Service coordination, including but not limited to:
o Complete maintenance service requests, and work with Property Manager for prioritizing key initiatives and duties.
o Work with Building Maintenance Lead on quality of deliverable or addressing bandwidth related concerns.
o Collect bids for work in the building by contract and 3rd party service providers. Responsible for quality of their work and projects.
o Works on-call rotation.
• Act as a role model for excellent service through the following:
o Serve as an escalation point for tenants/residents.
o Proactively communicate with Property Manager about tenant/resident service-related issues.
o Meet with Property Manager for follow-up on outstanding service tickets
• Contribute to leadership and people development by:
o Delivering on objectives and seeking out key areas of improvement
o Exceed performance metrics.
o Team focus

Knowledge and Skills
• Tenant/Residential communication skills.
• Excellent written/oral communication.
• Ability to manage time around multiple demands, of varying priority, from different sources.

Some of the following is preferred:
o HVAC certified – preferred
o Pool certified – preferred
o VAV/PIU air handler experience
o EMS system experience
o Parking equipment
o Water cooling tower
o Chilled Water Systems
o Trane
o Aaon
• Excellent problem solving skills and organization skills.
• Good judgment.
• Flexibility.
• Ability to multi-task.

Work Environment and Physical Requirements
Physical Activities
• Frequently required to:
o Move about to accomplish tasks or moving from one worksite to another.
o Communicate with others to exchange information
o Repeat motions that may include the wrists, hands and/or fingers
o Operating machinery and/or power tools
o Assess the accuracy, neatness and thoroughness of the work assigned.
• Occasionally required to:
o Ascend or descend ladders, stairs, scaffolding, ramps, poles, etc.
o Move in different positions to accomplish tasks in various environments, including tight and confined spaces
o Remaining in a stationary position, often standing or sitting for prolonger periods.
o Adjust or move objects up to 50 pounds in all directions
Environmental Conditions
• Occasionally:
o Endure low temperatures, high temperatures
o Endure outdoor elements such as precipitation and wind
o Noisy environments
o Hazardous conditions
o Poor ventilation
o Small and/or enclosed spaces
Physical demands
• Frequently:
o Sedentary work that primarily involves sitting/standing
o Light work that includes moving objects up to 20 pounds
• Occasionally:
o Medium work that includes moving objects up to 50 pounds

o Heavy work that includes moving objects up to 100 pounds or more