Team Member

ABOUT US
At MilkShake Factory, we're on a mission to craft moments of joy through our handspun milkshakes and premium chocolates. If you're seeking an opportunity to have fun and master the art of desserts, look no further you've found your place. We can't wait for you to join our team at our Ann Arbor, MI location!

We've been busy perfecting our craft since 1914 and we're excited to expand our legacy with you. Joining our team comes with SWEET perks:

• Enjoy the "yummiest" shakes on the planet every shift you work (what we call a "shift shake")
• Be part of a rapidly growing concept
• Develop into a chocolate-tasting expert other chocolates will never taste the same
• Become a valued member of a cool team and local neighborhood community- GO BLUE!
• Embark on a journey with us where our goal is to give you opportunities to grow and develop, beginning with competitive pay

Come shake things up with MilkShake Factory in Ann Arbor, MI!
Exciting news - we're expanding our operations coast to coast!

POSITION OVERVIEW
Our Team Members keep things spinning and shaking during their various scheduled shifts taking place anytime between 11:00 A.M. to 11:00 P.M. You will be trained to have a strong understanding of the company, culture, and team with a focus on providing an unforgettable experience for every customer. We want every customer to leave with a smile!

ESSENTIAL FUNCTIONS
Bring your A-game to MilkShake Factory and join a team that thrives on exceptional customer-service, integrity, and serious know-how. Our Team Members are adaptable, teachable, and friendly; they bring smiles to the faces of our customers when they see, find, and point out the good in those they serve and interact with. It's all about making that memorable experience for our customers! Elevate your salesmanship by getting creative with sampling and product recommendations. Show off your skills by whipping up top-notch, delicious milkshakes, sundaes, and dipped chocolates, all while making customers rave about you and the awesomeness you share with them.

REQUIREMENTS

• Strong communication skills, interpersonal skills, and exceptional customer service skills
• Proven ability to work in a fast-paced team environment
• Attention to detail and safety requirements
• Manual dexterity and good hand-eye coordination
• Previous customer service and cash handling experience is a plus
• Available to work flexible hours that may include early mornings, evenings, nights, weekends, and holidays
• Must perform physical activities to accomplish assigned duties, such as walking and standing for up to and including 4 hours at a time, bending, stooping, reaching, and lifting to 25 pounds