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Office Manager
Allstate Insurance Agency - Amanda Boal-Bennett • Vancouver, WA 98682 • Posted 17 days ago via ZipRecruiter
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In-person • Full-time • $20.00-$30.00/hr • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
The Office Manager at Allstate Insurance Agency - Amanda Boal-Bennett is responsible for building agency reputation and growth through positive customer relations, marketing programs, and lead acquisition. This role involves supervising personnel, managing daily operations, and assisting in customer claims processing and resolution. The ideal candidate should have excellent communication skills, management experience, and some knowledge of insurance and/or financial services.
Responsibilities
- Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition
- Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitable
- Supervise personnel, create schedules, manage daily operations, and hold staff accountable to their performance goals
- Assist in customer claims processing and resolution
Qualifications
Required
- Excellent verbal and written communication/interpersonal skills
- Ability to effectively lead and coach a team; management experience is a plus
- Highly capable of managing all business operations
- Straight-forward communicator, dependable and strong leadership skills
- Must have some working knowledge of insurance and/or financial services experience
- Strong organizational skills, attention to detail and ability to multi-task
- Passionate about relationship building, genuinely caring and driven to fulfill customers needs
- Bilingual skills are a plus
- Must have a Washington State Property and Casualty License
- Prior Allstate experience preferred
Full Job Description
Job Description
Job Responsibilities of an agency office manager
- Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition
- Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitable
- Supervise personnel, create schedules, manage daily operations, and hold staff accountable to their performance goals
- Assist in customer claims processing and resolution
- Excellent verbal and written communication/interpersonal skills
- Ability to effectively lead and coach a team; management experience is a plus
- Highly capable of managing all business operations
- Straight-forward communicator, dependable and strong leadership skills
- Must have some working knowledge of insurance and/or financial services experience
- Strong organizational skills, attention to detail and ability to multi-task
- Passionate about relationship building, genuinely caring and driven to fulfill customers needs
- Bilingual skills are a plus
- Must have a Washington State Property and Casualty License
- Prior Allstate experience preferred
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