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SENIOR PRODUCT MANAGER - MERCHANDISE PLANNING (HYBRID - SEATTLE)

Nordstrom • Seattle, WA 98101 • Posted 3 days ago

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Hybrid • Full-time • $120,500-$220,500/yr • Senior Level

Job Highlights

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The Senior Product Manager at Nordstrom is a key member of the Merchandising Product Management team, focusing on championing the customer and merchant experience through qualitative and quantitative insights. This role involves planning the product roadmap, prioritizing the technology backlog, leading product discovery, and measuring/communicating results of the feature portfolio in production. The position offers a significant opportunity to impact the business through leading major transformation efforts in the Merchandise planning space, partnering with third-party vendors, and navigating enterprise change management.

Responsibilities

  • Define and lead the strategic product roadmap in alignment with business and technology partners
  • Develop a deep understanding of customers to deliver iterative business value
  • Clearly articulate and drive partner alignment around an agile product strategy
  • Prioritize feature opportunities and manage product backlogs
  • Take charge as the product lead for cross-functional workstreams in the Merchandising domain
  • Lead efforts with cross-functional teams to ideate a cohesive multi-year product vision
  • Collaborate with cross-functional business and technology teams to facilitate feature and strategy discovery
  • Support requirements definition by creating wireframes, process flows, user stories, acceptance criteria
  • Work closely with UX, Research, Engineering, and business teams to shape feature designs
  • Define and implement a comprehensive go-to-market strategy
  • Establish, measure, and monitor key performance indicators (KPIs) for product-specific features

Qualifications

Required

  • Minimum 5+ years’ experience of product management
  • Technology or ecommerce company preferred
  • Domain expertise in Retail Merchandising
  • Technical background and understanding of software development principles
  • Strong interpersonal, oral, and written communication skills
  • Excellent business judgment, strong written and oral communication skills
  • Strong learning mindset

Preferred

  • Ability to build relationships cross-functionally with multiple teams
  • Strong co-definition of product strategy, roadmap, and execution
  • Confidence representing your cross-functional team & products
  • Proven experience presenting to large teams and leadership

About Nordstrom

Nordstrom, Inc. is a leading fashion retailer in the United States, offering a wide range of high-end clothing, shoes, accessories, and beauty products for men, women, and children. Known for its exceptional customer service and innovative approach, Nordstrom has a strong market position and continues to adapt to industry trends, including investing in technology and online platforms.

Full Job Description

Job DescriptionAre you an inspirational and hands-on product leader who can make a huge impact on a dynamic, fast-moving business? Do you have a passion for innovation and retail? The Senior Product Manager is a key member of the Nordstrom Merchandising Product Management team, championing the customer and merchant experience with qualitative and quantitative insights and delivering key features and functionality for Nordstrom. Product Management is responsible for making sure we build the right products and features for our customers and business. To accomplish that, product managers plan the product roadmap and prioritize the technology backlog, lead product discovery, and measure/ communicate results of the feature portfolio in production, all while ensuring stakeholder alignment. The Merchandise planning space is undergoing a substantial transformation so there is significant opportunity to have material impact on our business. The ideal candidate has led other major transformation efforts partnering with third party vendors and is adept at navigating enterprise change management. This role partners closely with leaders across merchandising, operations, UX, and software engineering (both internal to Nordstrom and external technology vendors). This is a highly visible and critical role to Nordstrom, and the ideal candidate will have a balance of business and technical acumen as well as a demonstrated ability to deliver value iteratively while making meaningful progress on broader longer-term strategies/initiatives. We are seeking a dynamic candidate who has demonstrated success in rapidly evolving environments, adeptly managing shifting priorities to deliver exceptional products and features. The ideal candidate should be a decisive leader, capable of setting priorities while remaining flexible, articulating vision and strategy, and fostering a culture of performance and excellence. In addition to individual excellence, the ideal candidate will possess outstanding teamwork skills, thriving in collaboration with colleagues to achieve shared goals, and drive forward collective success. A day in the life…   Define and lead the strategic product roadmap in alignment with business and technology partners  Develop a deep understanding of your customers to deliver iterative business value Clearly articulate and drive partner alignment around an agile product strategy that supports and enhances business efficiencies.  Prioritize feature opportunities and manage product backlogs  Take charge as the product lead for cross-functional workstreams in the Merchandising domain, working closely with other product and program management teams, as well as business leaders, to realize anticipated value  Lead efforts with cross-functional teams to ideate a cohesive multi-year product vision that aligns with JWN's overarching strategic goals  Collaborate with cross-functional business and technology teams to facilitate feature and strategy discovery, assessing feasibility, and viability  Lead business requirements gathering, analyze and map underlying processes, application, and data flows to guide opportunity/risk identification and scoping  Support requirements definition by creating wireframes, process flows, user stories, acceptance criteria and other relevant artifacts  Work closely with UX, Research, Engineering, and the business teams to shape feature designs and ensure seamless execution  Define and implement a comprehensive go-to-market strategy, encompassing User Acceptance Testing (UAT), Communication Strategy, Change Management Strategy, and post-implementation validations  Establish, measure, and monitor key performance indicators (KPIs) for product-specific features.  Conduct thorough root cause analysis to identify factors impacting performance  You own this if you have…   Minimum 5+ years’ experience of product management experience required, technology or ecommerce company preferred  Domain expertise in Retail Merchandising, and large-scale data products for operational workflows and/or analytical use-cases  Ability to define, measure and analyze processes to identify improvement opportunities  Technical background and understanding of software development principles, including a/b testing  Ability to build relationships cross-functionally with multiple teams (including Analytics, Engineering and User Experience) and to (co-)define product strategy, roadmap, and execution  Strong interpersonal, oral, and written communication skills  Excellent business judgment, strong written and oral communication skills, and a practical, common sense approach to getting things done Confidence representing your cross-functional team & products, presenting vision & priorities to internal stakeholders, customers, and partners. You enjoy speaking opportunities and have a proven experience presenting to large teams and leadership. You are a speaker and evangelist. Strong learning mindset. You enjoy learning new things and see challenges as growth opportunities. You excel at mastering technical products and being the go-to person in your domain. (enterprise applications and data products don’t intimidate you). Bias for action - you are intrinsically motivated and gifted at driving work from start to finish. You are a self-starter. We’ve got you covered…Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP ResourcesA few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at . 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.Pay Range DetailsThe pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.Washington: $120,500 - $220,500 AnnuallyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdfSummaryLocation: Seattle, WAType: Full time