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Customer Service Assistant (Funeral)
Catholic Funeral & Cemetery Services • Hayward, CA 94540 • Posted 13 days ago
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In-person • Part-time • Entry Level
Job Highlights
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The Customer Service Assistant at Catholic Funeral & Cemetery Services supports the Family Service Directors (Funeral Directors) before, during, and after Funeral Services. This role involves greeting families, ensuring the highest standards for family services, maintaining the service environment, and being attentive to family needs. The position is part-time and requires a high school diploma or GED, 1-2 years of customer service experience, and the ability to work varied shifts including evenings and weekends.
Responsibilities
- Greet arriving families
- Be attentive to family needs during the service
- Ensure the highest standards for family service
- Maintain cleanliness of gathering areas and other family-facing areas
- Set up services and supplies
- Place signage to direct families
- Maintain the service environment
- Be watchful for the safety of families
Qualifications
Required
- High school diploma or GED
- 1-2 years customer service including direct contact with the public
- Must possess a valid California Driver's License and proof of insurance
- Knowledge of modern office methods and technologies
- Good oral and written communication and interpersonal skills
- Comfortable viewing deceased persons
- Able to work a flexible schedule
- Evening and some weekend work required
Preferred
- Bilingual (English/Spanish)
- Must be at least 21 years of age
Full Job Description
HIRING IMMEDIATETLY
Opportunity for Promotions!
Funeral Assistants provide support to the Family Service Directors (Funeral Directors) before, during, and after Funeral Services. This includes ensuring the highest standards for family service by greeting arriving families, being attentive to family needs during the service, and being watchful for the safety of families. Funeral Assistants are also involved in maintaining the service environment which includes setting up services and supplies, placing signage to direct families, maintaining cleanliness gathering areas and other family facing areas, and other items as directed by the Family Service Director.
Funeral Assistant are part time and work varied shifts.
Location: Holy Sepulchre Cemetery and Funeral Center, Hayward, CA
Education and Experience
+ High school diploma or GED required
+ 1-2 years customer service including direct contact with the public
Qualifications, Skills and Abilities
+ Must possess a valid California Driver's License and proof of insurance.
+ Knowledge of modern office methods and technologies.
+ Good oral and written communication and interpersonal skills.
+ Comfortable viewing deceased persons.
+ Able to work a flexible schedule.
+ Evening and some weekend work required
+ Bilingual (English/Spanish) is preferred
+ Must be at least 21 years of age
Physical Requirements
+ Physical agility is required: sitting, standing, walking, bending legs and spine.
+ Ability to regularly lift or move up to 50 pounds.
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Opportunity for Promotions!
Funeral Assistants provide support to the Family Service Directors (Funeral Directors) before, during, and after Funeral Services. This includes ensuring the highest standards for family service by greeting arriving families, being attentive to family needs during the service, and being watchful for the safety of families. Funeral Assistants are also involved in maintaining the service environment which includes setting up services and supplies, placing signage to direct families, maintaining cleanliness gathering areas and other family facing areas, and other items as directed by the Family Service Director.
Funeral Assistant are part time and work varied shifts.
Location: Holy Sepulchre Cemetery and Funeral Center, Hayward, CA
Education and Experience
+ High school diploma or GED required
+ 1-2 years customer service including direct contact with the public
Qualifications, Skills and Abilities
+ Must possess a valid California Driver's License and proof of insurance.
+ Knowledge of modern office methods and technologies.
+ Good oral and written communication and interpersonal skills.
+ Comfortable viewing deceased persons.
+ Able to work a flexible schedule.
+ Evening and some weekend work required
+ Bilingual (English/Spanish) is preferred
+ Must be at least 21 years of age
Physical Requirements
+ Physical agility is required: sitting, standing, walking, bending legs and spine.
+ Ability to regularly lift or move up to 50 pounds.
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