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Security Officer

Hilton • Boston, MA 02133 • Posted 14 days ago

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

A Security Officer at Hilton is responsible for ensuring the safety of guests and team members and the security of the hotel and property. This role involves patrolling the hotel and property, responding to emergency situations, promoting safe work practices, initiating investigations into incidents, and resolving guest issues. The position plays a crucial role in delivering outstanding guest service and financial profitability.

Responsibilities

  • Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
  • Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
  • Promote safe work practices
  • Initiates preliminary investigations into incidents, as needed
  • Writes reports and ensures accuracy of necessary documentation, as needed
  • Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

Qualifications

Required

  • Demonstration of hospitality, integrity, leadership, teamwork, ownership, and now values
  • Quality, productivity, dependability, customer focus, and adaptability attributes

About Hilton

Hilton is a leading global hospitality company that operates a diverse portfolio of hotels and resorts. Founded in 1919, Hilton offers a wide range of hotel accommodations, dining options, event spaces, and personalized guest services through its various brands like Hilton Hotels & Resorts, Waldorf Astoria Hotels & Resorts, and Hampton by Hilton. Hilton has a strong global presence, serving customers in 119 countries and territories, and remains a key player in the hospitality industry with a focus on innovation and customer satisfaction.

Full Job Description

A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability\.

**What will I be doing?**

As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
+ Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
+ Promote safe work practices
+ Initiates preliminary investigations into incidents, as needed
+ Writes reports and ensures accuracy of necessary documentation, as needed
+ Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Security and Loss Prevention_

**Title:** _Security Officer_

**Location:** _null_

**Requisition ID:** _HOT0AYC0_

**EOE/AA/Disabled/Veterans**