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Full-Time Stockroom Operations Supervisor
Kohl's • Coon Rapids, MN 55433 • Posted 15 days ago
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In-person • Full-time • $19.50/hr • Junior Manager
Job Highlights
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As a Stockroom Operations Supervisor at Kohl's, you will be responsible for supervising store operations, leading and developing associates to deliver excellent customer service and operational efficiency. This role involves executing operational processes, maintaining inventory accuracy, managing product placement, and supporting training processes for new hires. The position requires a strong focus on integrity, teamwork, and customer service, while also ensuring operational standards are met.
Responsibilities
- Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
- Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
- Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary
- Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
- Lead with integrity, honesty and foster teamwork in an engaged and inclusive culture
- Exercise good judgment; taking appropriate partners as needed
- Model, guide and provide direction to associates
- Demonstrate and coach a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
- Support strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
- Prevent loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
- Monitor and adjust resources as the business dictates to support customer needs and workload demands
- Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
- Accomplish multiple tasks within established timeframes
- Train, monitor and reinforce company policies, procedures, standards and guidelines
- Maintain adherence to company safety policies for the safety of all associates and customers
- Key holder responsibilities include opening and closing store processes, and providing direction to associates
Qualifications
Required
- Must be at least 18 years of age or older
- Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
- Strong verbal/written communication and interpersonal skills
- Flexible availability, including days, nights, weekends, and holidays
Preferred
- 2 years experience in retail or similar industry
About Kohl's
Kohl's is a popular omnichannel retailer offering a wide range of products including clothing, shoes, toys, home décor, appliances, and electronics. They provide convenient shopping with free shipping, easy returns, and exclusive discounts for Kohl's Cardholders and Rewards members. With over 1,100 stores nationwide, Kohl's is a one-stop shop for the whole family.
Full Job Description
Pay Range: $19.50 - $24.90
About the Role
In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.
What You'll Do
+ Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
+ Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
+ Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
+ Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources
+ Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
All Supervisor roles at Kohl's are responsible for:
+ Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
+ Exercising good judgment; taking appropriate partners as needed
+ Modeling, guiding and providing direction to associates
+ Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
+ Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
+ Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
+ Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
+ Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
+ Accomplishing multiple tasks within established timeframes
+ Training, monitoring and reinforcing company policies, procedures, standards and guidelines
+ Maintaining adherence to company safety policies for the safety of all associates and customers
+ Key holder responsibilities include opening and closing store processes, and providing direction to associates
+ Other responsibilities as assigned
What Skills You Have
Required
+ Must be at least 18 years of age or older
+ Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
+ Strong verbal/written communication and interpersonal skills
+ Flexible availability, including days, nights, weekends, and holidays
Preferred
+ 2 years experience in retail or similar industry
Pay Starts At: $19.50
About the Role
In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.
What You'll Do
+ Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
+ Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
+ Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
+ Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources
+ Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
All Supervisor roles at Kohl's are responsible for:
+ Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
+ Exercising good judgment; taking appropriate partners as needed
+ Modeling, guiding and providing direction to associates
+ Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
+ Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
+ Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
+ Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
+ Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
+ Accomplishing multiple tasks within established timeframes
+ Training, monitoring and reinforcing company policies, procedures, standards and guidelines
+ Maintaining adherence to company safety policies for the safety of all associates and customers
+ Key holder responsibilities include opening and closing store processes, and providing direction to associates
+ Other responsibilities as assigned
What Skills You Have
Required
+ Must be at least 18 years of age or older
+ Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
+ Strong verbal/written communication and interpersonal skills
+ Flexible availability, including days, nights, weekends, and holidays
Preferred
+ 2 years experience in retail or similar industry
Pay Starts At: $19.50
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