Business Intelligence Analyst Senior- Care Access - Sustainment

**Description**

Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

The Senior Business Intelligence Analyst (BIA, Sr.) delivers expert-level analyses and insights that enhance organizational decision-making with a high degree of impact. The Senior Business Intelligence Analyst leads innovative reporting and data visualization development in partnership with stakeholders and analytics teams. The Senior Business Intelligence Analyst serves as a liaison between clinical / business units and central analytics. Data Governance Stewardship role commitments are expected.

The Senior Business Intelligence Analyst has expert proficiency in SQL, data visualization software, and UI design. Primary responsibilities for the role include leading stakeholder groups and analytics teams, healthcare analytics, scorecard & dashboard development, data development, project management for key initiatives, stakeholder requirements gathering, communications and presentations, mentorship, and training.

Responsibilities:

Communication, presentations, requirements gathering, and relationships - The BIA, Sr. acts as a key Business Intelligence & Analytics leader and liaison between hospital leadership, physician leadership, other clinical leaders, ISD, and other stakeholders. They ensure a tight linkage between the department's efforts and the organizational goals. The BIA, Sr. serves as a guide of the organization's business intelligence and data development priorities to internal constituents through formal and informal communications. The BIA, Sr. develops concise, insightful, and politically savvy communications. These are often in PowerPoint, but also in email and verbally via committee meetings, staff meetings, and working sessions. The BIA, Sr. also gathers, synthesizes, and conveys details of stakeholder requirements into a well-thought-out and effective end product which meets the end users' need.

Dashboard, data, and scorecard development - The BIA, Sr. leads the development of effective key performance indicators, management dashboards, and balanced scorecards that provide enhanced insight and improve organizational decision-making. The BIA, Sr. also ensures that proper data development principles and practices are followed in compliance with the HCS standards. Data security, availability, and reusability should be the top focuses for this position.

Healthcare analytics - The BIA, Sr. provides expertise in healthcare analytics support (financial, clinical & operational analytics) to generate insights that can be transformed into action and include a broad set of tools, processes, technologies, and stakeholders for collecting, integrating, accessing, and analyzing information. There may be fulfillment expectations of reporting and analytics requests.

Mentorship, training, and liaison to Central Analytics - The BIA, Sr. provides mentorship and training in both the analytical technique and quality of work by junior analysts. They will also be a trusted business intelligence advisor and support ad hoc training for other analysts throughout the organization. The BIA, Sr. may have direct reports and perform necessary HR functions associated with managing staff such as time and attendance, corrective action, and performance reviews. Additionally, the BIA, Sr. is a liaison to central analytics, ensuring that he or she follows necessary protocols, contributes feedback to enhancements, and engages consistently to ensure minimal duplication of effort.

Project management - The BIA, Sr. demonstrates efficient project management to clearly define projects, develop project plans, and set priorities for working teams.

**Other Information**

Other information:

**Education Requirements:**

● Requires Bachelor's degree or equivalent combination of education and experience

**Licensure/Certification Requirements:**

**Professional Experience Requirements:**

● If Bachelor's degree in general degree, six (6) years of experience

If a Bachelor's Degree in a STEM field (i.e. Engineering, Math, Computer Science, Analytics, etc.), then requires four (4) years of experience

If Master's degree, requires four (4) years of experience

If PhD, requires two (2) years of experience

If Associates, requires twelve (12) years of experience

If High School degree, requires fourteen (14) years of experience

**Knowledge/Skills/and Abilities Requirements:**

● SQL expertise

Data visualization software and UI design expert proficiency

Understands the importance and is capable of leveraging existing reusable data sources for visualizations and analytics before creating their own. When creating new assets they are expected to make them reusable. Advanced proficiency in optimizing reusable data sources for visualization and analyticsAdvanced proficiency of optimizing reusable data sources for visualization and analytics

Intermediate proficiency in data architecture

R/Python (other stat software) intermediate proficiency is preferred

Stakeholder requirements gathering and presentation skills required

Analytics or multidisciplinary team facilitation or project management at an advanced proficiency level is preferred

Exemplifies UNC Health System Values

**Job Details**

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: Care Access - Sustainment

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $43.04 - $61.87 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Remote

Work Schedule: Day Job

Location of Job: US:NC:Morrisville

Exempt From Overtime: Exempt: Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.