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Barista - PT

Barnes & Noble • Cranberry Township, PA 16066 • Posted 14 days ago

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In-person • Part-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

As a Barista at Barnes & Noble, you will provide first-class service to customers by creating and serving handcrafted beverages and baked goods. Your role involves working on the café floor, engaging with customers to understand their needs and making relevant recommendations. You will also be responsible for maintaining a clean and welcoming café environment, adhering to safety and health standards, and working efficiently to control waste and shrink. This position requires a passion for coffee, a positive attitude, and the ability to work collaboratively within a cluster structure.

Responsibilities

  • Work on the café floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines)
  • Deliver the perfect beverage that exceeds customer expectations with tailored order creating approach
  • Make relevant beverage and food recommendations to connect customers with the right products
  • Ensure the Café is welcoming with a stocked bake case and neatly displayed merchandise
  • Prioritize a clean and tidy environment for an enhanced customer experience
  • Execute all operational standards correctly, in accordance with café standards, safety, and health codes
  • Protect company assets by adhering to all processes and working efficiently to control waste and shrink
  • Recognize and offer to help both customers and employees with urgency and care

Qualifications

Required

  • Passionate about the products served
  • Positive and can-do attitude
  • Enjoy working with people and solving problems
  • Ability to make correct recommendations for handcrafted beverages and food items
  • Well-organized, efficient, and able to multi-task
  • Can clearly and respectfully communicate and express oneself

Full Job Description

Title: Barista - PT

Category: Retail

EmploymentType: Part-Time

Location: PA - Cranberry Township - Cranberry - 2819

LocationType: retail

JobLocation: Cranberry Township, Pennsylvania 16066-0000

JobSummary: As a Barista, you provide first class service to our customers with every drink you create and every cookie you bake, ensuring their experience is your top priority. You make the customer experience pleasurable and provide the perfect complement to any book. Your passion for coffee, creating inspiring drinks and your knowledge of the café ensures that customers are delighted by the handcrafted beverages you serve. You support the cluster structure and work collaboratively for the betterment of all stores in the cluster.

WhatYouDo:

- Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.

- Deliver the perfect beverage that exceeds customer with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.

- Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.

- Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.

- Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. .

- Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.

- Protect company assets by adhering to all processes and working efficiently to control waste and shrink.

- Recognize and offer to help both customers and employees with urgency and care.

Knowledge&Experience:

- Passionate about the products we serve.

- Positive and can-do attitude.

- Enjoy working with people.

- Listen to people and enjoy solving problems.

- Make correct recommendations for handcrafted beverages and food items that satisfy the customer.

- Well-organized, efficient, and able to multi-task.

- Can clearly and respectfully communicate and express oneself.

Expected Behaviors

- Treat customers as the first priority at all times.

- Take initiative and consistently grow and expand café knowledge.

- Enjoy making recommendations and engaging with others.

- Exhibit and demonstrate initiative.

- Support company goals and initiatives and is a team player.

- Show respect and kindness to fellow employees and customers.

- Accept responsibility and execute all assignments correctly and with care.

- Accept coaching and feedback from others openly.

- Flexible and can adapt to an ever-changing environment.

EeoStatement: Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.