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Training Administrator

Eberl Claims Service • Dallas, TX 75215 • Posted 4 days ago via LinkedIn

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Hybrid • Full-time • Mid Level

Job Highlights

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The Training Administrator at Eberl Claims Service is responsible for coordinating the delivery of training programs, managing course enrollments and cancellations, and providing general administrative support to the training department. This role involves scheduling and administering enrollments, creating courses using a Learning Management System, ordering and managing class materials, and supporting marketing activities to promote courses.

Responsibilities

  • Schedule and administer enrolments including, monitoring participation numbers, to ensure minimum delegate numbers are achieved, and highlighting low enrolments to appropriate point of contact.
  • Create courses using appropriate Learning Management System and database
  • Order class materials and ensure all materials arrive at the venue in a timely manner and are stored securely.
  • Confirm registrations and monitor cancellations ensure that the Learning Management System training records accurately reflect course attendance.
  • Prepare and distribute learner course materials.
  • Book accommodation for facilitators and participants, if required.
  • Respond to learner queries via phone or email.
  • Support the distribution, collection and reporting of Evaluation data, enabling monthly forecasting and invoicing.
  • Support marketing activities to promote courses and programs in the community.
  • Perform a variety of administrative tasks.

Qualifications

Required

  • High school diploma
  • Two to three years training, customer service or administrative experience
  • Data entry experience
  • Proficient in Microsoft Office suite

Preferred

  • College coursework or associate’s degree

Full Job Description

EXCITING OPPORTUNITY TO JOIN GROWING INDUSTRY!


In addition to meaningful work and professional development opportunities, our highly competitive benefits package offers:

· Quarterly BONUS program

· Generous PTO (paid time off) program

· 9 Paid Holidays + early office closing before major holidays

· Medical, Dental, and Vision plans

· 401k with excellent company match

· Tuition reimbursement

· Hybrid work


TITLE: Training Administrator


SUMMARY OF JOB PURPOSE: The Training Administrator is responsible for coordinating the delivery of training programs, reporting, course enrollments/cancellations, and general administrative support of the training department.


PRIMARY JOB RESPONSIBILITIES

· Schedule and administer enrolments including, monitoring participation numbers, to ensure minimum delegate numbers are achieved, and highlighting low enrolments to appropriate point of contact.

· Create courses using appropriate Learning Management System and database

· Order class materials and ensure all materials arrive at the venue in a timely manner and are stored securely.

· Confirm registrations and monitor cancellations ensure that the Learning Management System training records accurately reflect course attendance.

· Prepare and distribute learner course materials.

· Book accommodation for facilitators and participants, if required.

· Respond to learner queries via phone or email.

· Support the distribution, collection and reporting of Evaluation data, enabling monthly forecasting and invoicing.

· Support marketing activities to promote courses and programs in the community.

·Perform a variety of administrative tasks.


QUALIFICATIONS

  • High school diploma required; college coursework or associate’s degree desired.
  • Two to three years training, customer service or administrative experience preferred.
  • Data entry experience strongly desired.
  • Driven to deliver outstanding customer service.
  • Must be detail oriented and able to multi-task.
  • Strong organizational skills and ability to prioritize.
  • Team-player as well as ability to work independently.
  • Strong communication skills, with an ability to communicate with people at different levels and backgrounds.
  • Ability to have some schedule flexibility during busy times.
  • Proficient in Microsoft Office suite.

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