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Logistics Coordinator - 3PL
SQRL • Lisle, IL 60532 • Posted 4 days ago via LinkedIn
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Hybrid • Full-time • $60,000/yr • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
As a Logistics Coordinator at SQRL, you will be part of an elite team responsible for ensuring the security and customer standards of high-value or unique asset shipments. This role involves tracking and coordinating high security loads, using detailed call and email scripts to resolve process breakdowns, and ensuring the integrity of shipments through cross-functional communication. The position offers a unique opportunity to enhance security and customer service skills in a high-stakes, specialized logistics environment.
Responsibilities
- Track around 10 - 15 high security loads per day
- Use detailed call scripts and email scripts to proactively create solutions to process breakdowns as they occur while communicating updates to the customer
- Communicate and coordinate cross functionally with all internal teams to ensure the integrity of shipments
- Data entry and confirmation of key milestones in the system
- Assures that all paperwork like temperature downloads, pictures, and POD are downloaded to the load documents and the customer to finish the load for billing
- Risk management with an extensive focus on security best practices and protocols
- Handling escalations of suspicious activity regarding customer freight
Qualifications
Required
- 2+ years experience within the 3PL industry
- Great communicator over the phone
- Ability to remain calm in high stress, escalated situations
- Ability to work on site in Lisle, IL Sun - Thurs (Sundays can be worked remotely once training in completed)
About SQRL
SQRL is a leading Life Science recruiting firm specializing in biotechnology and clinical research. They offer nationwide services at a competitive fee of 14.99% and focus on role and culture fit, providing quality candidates with a quick 6-day turnaround time.
Full Job Description
Highlights
- up to $60k salary
- Great benefits including 3 Weeks PTO, 401k with a match, and great healthcare plans
- Sunday - Thursday Schedule with remote work Sundays
- Beat the traffic, 7am - 3:30pm hours
Company
Our client is a unique 3PL that operates as a logistics network specializing in safe, secure transport of high value or unique assets. This includes temperature sensitive pharmaceuticals, electronics, aerospace, luxury goods, fine art, and even hazardous chemicals. They were founded in 2013 and have since grown into a strong force in the industry. They take a lot of pride in their work and there is great value in what they do as this high security, white glove, service is not offered by many!
Responsibilities
You will be a member of an elite team that ensures high value loads are secure and meet customer standards for each shipment! The team is comprised of individuals that have been rigorously trained on this unique Security processes! This is a great opportunity to really level up that security and customer service skill set!
- Track around 10 - 15 high security loads per day
- Use detailed call scripts and email scripts to proactively create solutions to process breakdowns as they occur while communicating updates to the customer
- Communicate and coordinate cross functionally with all internal teams to ensure the integrity of shipments
- Data entry and confirmation of key milestones in the system
- Assures that all paperwork like temperature downloads, pictures, and POD are downloaded to the load documents and the customer to finish the load for billing
- Risk management with an extensive focus on security best practices and protocols
- Handling escalations of suspicious activity regarding customer freight
Qualifications
- 2+ years experience within the 3PL industry
- Great communicator over the phone and ability to remain calm in high stress, escalated situations
- Ability to work on site in Lisle, IL Sun - Thurs (Sundays can be worked remotely once training in completed)
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