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labor relations business partner-support and services (Remote-U.S.)

Starbucks • Remote • Posted 13 days ago

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Remote • Full-time • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

Starbucks is seeking a Labor Relations Business Partner - Support and Services to provide labor relations support to partners and leaders across retail, manufacturing, and distribution. This role involves supporting local leaders through union activity, focusing on proactive uplifting of the partner experience, leveraging analytics and data, and acting as an advocate for all partners. The ideal candidate will demonstrate knowledge of employment and labor laws, solution-oriented behavior, and the ability to adapt and operate as an optimistic change agent.

Responsibilities

  • Provide labor relations support for labor relations team and their clients to ensure overall objectives are met within the service level agreements and framework.
  • Utilize data, labor relations tools and guidelines to apply processes to support grievance administration, compliance of the CBA in collaboration with labor relations manager and proactive duties.
  • Consult with LRBP Seniors and leaders to develop plan of action to ensure service level agreements and drive positive partner relations throughout the company.
  • Provide labor relations support for labor relations team to ensure overall objectives are met within the service level agreements.
  • Demonstrate solution-oriented behavior to influence outcomes.

Qualifications

Required

  • 1-3 years demonstrated experience in labor relations field, problem resolution and/or counsel and advice to front line managers.
  • 1-3 years' experience in Labor Relations/Human Resources.
  • 1 year of consulting with internal clients to identify business needs and recommend solutions.
  • Ability to adapt and operate as an optimistic change agent.
  • Excellent verbal and written communication skills.
  • Ability to manage difficult or emotional customers.
  • Ability to produce high volume and quality work within contractual deadlines.
  • Must have experience in exercising discretionary judgment.
  • Able to travel up to 20% of time.
  • Proven ability to quickly establish effective working relationships, including by phone or electronic communications rather than face-to-face contact.
  • Ability to learn company operations, policies and procedures.

About Starbucks

Starbucks is a global coffee company known for its wide range of premium coffee blends and beverages. Operating in 83 countries with over 32,000 stores, it offers brewed coffee, espresso drinks, teas, pastries, and sandwiches, along with customization options. The company has a strong market presence and a history of innovation, including sustainability initiatives and strategic partnerships.

Full Job Description

**Now Brewing - labor relations business partner-support and services #tobeapartner**

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and its rich tradition, but that also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.

We are looking for a **labor relations business partner-support and services** , who will be part of a dedicated cross functional team to provide labor relations support to partners and our leaders throughout retail, manufacturing, and distribution. The function will support local leaders with resources to help lead through union activity with dignity and respect for our partners, while partnering with local leaders and support teams to focus on proactively uplifting the partner experience across North America through activating the most important strategic partner & store initiatives, leveraging analytics & data to generate insights, and acting as an advocate for all partners.

We are looking for someone who demonstrates Starbucks Mission & Values and has a track record of achieving excellence through delivering on priorities, problem-solving, building capability and leadership, and developing high performing teams.

· Knowledge of employment and labor laws such as ADA, FMLA, National Labor Relations Act, etc.

· Responsible for providing labor relations support for labor relations team and their clients to ensure overall objectives are met within the service level agreements and framework.

· Utilizes data, labor relations tools and guidelines to apply processes to support grievance administration, compliance of the CBA in collaboration with labor relations manager and proactive duties.

· Consults with LRBP Seniors and leaders to develop plan of action to ensure service level agreements and drive positive partner relations throughout the company.

· Responsible for providing labor relations support for labor relations team to ensure overall objectives are met within the service level agreements.

· Demonstrates solution-oriented behavior to influence outcomes.

**_We'd love to hear from people with:_**

· 1-3 years demonstrated experience in labor relations field, problem resolution and/or counsel and advice to front line managers.

· 1-3 years' experience in Labor Relations/Human Resources.

· 1 year of consulting with internal clients to identify business needs and recommend solutions.

· Ability to adapt and operate as an optimistic change agent.

· Excellent verbal and written communication skills. Interpersonal communications skills across departments.

· Ability to manage difficult or emotional customers.

· Ability to produce high volume and quality work within contractual deadlines.

· Must have experience in exercising discretionary judgment.

· Able to travel up to 20% of time.

· Proven ability to quickly establish effective working relationships, including by phone or electronic communications rather than face-to-face contact.

· Ability to learn company operations, policies and procedures.

As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire*, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com) .

*If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.

_All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com._