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General Manager - New Lennox, IL

KFC • New Lenox, IL 60451 • Posted today

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

As a General Manager at KFC, you will lead and supervise operations in an individual restaurant to ensure it meets or exceeds its annual operating plan. This role involves driving excellence in customer service, maintaining company standards in product and facility specifications, supervising food handling procedures, and exercising financial control to meet profit margin targets. You will also be responsible for selecting, training, developing, and motivating employees.

Responsibilities

  • Driving excellence in customer service
  • Maintaining company standards in product and facility specifications
  • Supervising food handling procedures and operational processes
  • Exercising financial control to meet the restaurant profit margin targets
  • Selecting, training, developing and motivating employees
  • Performing hands-on operational work as necessary to train employees
  • Responding to customer service needs or otherwise role modeling appropriate skills and behavior in the restaurant

Qualifications

Required

  • Natural leadership skills
  • Maniacal about serving great-tasting chicken with a great big smile
  • Honest, energetic, motivational, and fun personality
  • High standards for self and team
  • Ability to handle the excitement of the restaurant business
  • At least 18 years old with a valid driver's license
  • Reliable transportation (not public transportation)
  • True desire to learn and grow

About KFC

KFC is an American fast-food restaurant chain known for its signature fried chicken, offering a menu that includes various chicken dishes, sandwiches, sides, and desserts. The company operates globally in over 22,000 locations across 136 countries and is part of Yum! Brands. KFC focuses on adapting its menu to local preferences, maintaining a strong market presence through innovation and community initiatives.

Full Job Description

Our generous and competitive compensation package includes the following benefits:
  • Competitive pay
  • Medical insurance and prescription plan
  • Dental Insurance
  • Vision insurance
  • Short-term disability insurance
  • Life insurance
  • Paid, structured training program
  • Paid time off
  • 401(k) plan
  • Referral bonus
  • Opportunities for promotion based on performance
  • Flexible spending account
  • Daily pay - work today get paid tomorrow
  • Free meals


At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter, and when we serve them with southern hospitality, we make our customer's day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends.

If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way.

Requirements

The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
  • A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team.
  • You want to make your customer's day and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile.
  • We have a GREAT culture and look for GREAT people to add to our family. You know who you are -honest, energetic, motivational and fun.
  • You set high standards for yourself and for the team.
  • You're up for a challenge. You love the excitement of the restaurant business and know every day is different.
  • And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow.


The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include:
  • Driving excellence in customer service
  • Maintaining company standards in product and facility specifications
  • Supervising food handling procedures and operational processes
  • Exercising financial control to meet the restaurant profit margin targets
  • Selecting, training, developing and motivating employees
  • The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.


Company Introduction

We make fried chicken-heck, we practically invented it. If they ever make a food hall of fame, our chicken is gonna be a first-ballot inductee.
It all began with the man, the myth, the legend himself. In 1930, in a humble service station in Corbin, Kentucky, 40-year old Harland Sanders began feeding hungry travellers. Sanders spent the next nine years (now that's dedication) perfecting his secret blend of 11 herbs and spices, as well as the basic cooking technique we still use today. There are now over 24,000 KFC outlets in more than 145 countries and territories around the world.
Times change but values don't. And just like the Colonel, we know that nothing beats the value of hard work. It's what goes into every good old fashioned meal we make. It's also why, after more than 90 years, folks all over the world keep coming back for more.