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Market General Manager
KFC • New Albany, MS 38652 • Posted 1 day ago
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In-person • Full-time • Mid Level Manager
Job Highlights
Using AI ⚡ to summarize the original job post
West Quality Food Service, Inc., a company with over 47 years in the business, is seeking a Market General Manager for its markets in Mississippi, Louisiana, Tennessee, and Alabama. The role involves overseeing training and development, recruiting and hiring, P&L and asset management, building a recognition culture, and ensuring compliance with company policies. The ideal candidate will have 3-5 years of Multi-Unit experience in the QSR field, strong leadership skills, and the ability to create a culture of empowerment.
Responsibilities
- Overseeing the training and development in the market
- Recruiting and hiring management along with "Bench Management"
- P&L and asset management, including Sales, Labor, F&P, OMC management
- Building a FUN recognition culture
- Inspect restaurants weekly to ensure compliance with standards
- Building strong teams in the restaurant and market
- Engaging in clear, consistent communications daily
- Demonstrating integrity, respect, and appreciation for employees
- Developing personal recognition to present to top performers
- Building an effective team through training and development
- Ensuring compliance of company policies and procedures
Qualifications
Required
- 3-5 years of Multi-Unit experience in the QSR field
- 5 years of restaurant/retail management
- Self-motivated and hungry for success
- Strong leadership skills and performance
- Understanding of the power of recognition and engagement
- Ability to create a culture of empowerment
- Strong written, verbal, and interpersonal communication skills
- Strong supervisory and organizational skills
- Ability to interact easily with diverse employees
- Proficiency in using a PC and MS Office Suite
Preferred
- Ability to travel occasionally
- Ability to relocate
About KFC
KFC is an American fast-food restaurant chain known for its signature fried chicken, offering a menu that includes various chicken dishes, sandwiches, sides, and desserts. The company operates globally in over 22,000 locations across 136 countries and is part of Yum! Brands. KFC focuses on adapting its menu to local preferences, maintaining a strong market presence through innovation and community initiatives.
Full Job Description
Markets are usually 6-10 restaurants and the Multi-Unit Manager is responsible for but not limited to the following:
- Overseeing the training and development in the market
- Recruiting and hiring management along with "Bench Management"
- P&L and asset management - which includes but is not limited to Sales, Labor, F&P, OMC management.
- Building a FUN recognition culture that models the corporate mission and culture
- Inspect restaurants weekly at minimum to insure compliance with the standards
- Build Strong teams in the restaurant and market to deliver the "Promise" to every guest
- Engaging in clear, consistent communications with field leadership and restaurant staff on a daily basis
- Demonstrate the highest level of integrity, respect for individual employees, and showing appreciation for their efforts and contributions. In addition, you will be required to develop your personal recognition to present to top performers in your market
- Building an effective team of employees through, training and development; supplying meaningful and timely performance feedback
- Ensuring the compliance of company policies and procedures (people, safety, assets, cash, etc.)
- 3-5 years of Multi-Unit experience in the QSR field with 5 years of restaurant/retail management
- Be Self-motivated and Hungry for success
- Have consistently demonstrated strong leadership skills and performance
- Understand the power of recognition, engagement and have the ability to make those around them their "Best Self" by creating a culture of empowerment in their market
- Hold them self and their team to the highest standard, and always maintain the policies and procedures prescribed by the Company
- Have strong written, verbal, and interpersonal communication skills
- Possess strong supervisory and organizational skills
- Be able to interact easily with diverse employees
- Be knowledgeable of and have the ability to use a PC and MS Office Suite proficiently
- Be able to travel occasionally, and being able to relocate is a plus but not mandatory
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