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Experienced Veterinary Receptionist

Home Veterinary Services • Trumbull, CT 06611 • Posted 17 days ago via ZipRecruiter

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In-person • Full-time • Entry Level

Job Highlights

Using AI ⚡ to summarize the original job post

Home Veterinary Services, located in Trumbull, Connecticut, is seeking an experienced Veterinary Receptionist to join their team. The role involves maintaining the reception area, greeting clients and patients, answering questions and triaging concerns, scheduling appointments, and processing payments. The ideal candidate will have a minimum of 1 year of veterinary experience, be compassionate, organized, and possess strong communication skills.

Responsibilities

  • Maintain the visual appeal of the hospital reception area
  • Greet and welcome clients and patients
  • Answer questions and triage client concerns
  • Answer calls or emails and direct to the appropriate party for resolution
  • Schedule appointments to maximize efficiency and daily flow
  • Check in and check out clients and process payments
  • Offer friendly emotional support in a compassionate and discreet manner during times of need

Qualifications

Required

  • Minimum of 1 year of veterinary experience preferred
  • Compassionate, calm, team player, multi-tasker, and strong communicator
  • Highly organized
  • Possess computer skills
  • Self-starter with the desire to continue to advance knowledge and skillset

Full Job Description

Job Description

Job Description
Company Description

Situated across from Trumbull Town Hall in Connecticut's Fairfield County, Home Veterinary Services, L.L.C. is a full service veterinary clinic offering state-of-the-art resources in the comfort of a 1918 home. Dr. Kathleen Fearon started Home Veterinary Services as a house call practice in 2003, offering services such as routine exams, minor surgeries, dentistries and x-rays out of her mobile veterinary clinic. In 2010, she expanded the services she was able to offer by moving her business to a remodeled craftsman style home in Trumbull.

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

  • Experienced Receptionist with a minimum of 1-year veterinary experience preferred
  • Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
  • Highly organized and possess computer skills
  • Self-starter with the desire to continue to advance your knowledge and skillset.


Additional Information

We offer our staff:

  • Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
  • Employee Assistance Program
  • Paid Vacation and Sick Time for ALL Employees
  • Paid Bereavement Program
  • Paid Parental Leave Program
  • Competitive Compensation
  • Continuing Education Allowance (applies to licensed/registered/certified roles)
  • Tuition Assistance Program
  • Access to a CVA/CVT/CVPM Partnership through Penn Foster
  • Career Development Opportunities
  • Referral Bonus Program for most positions!
  • Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
  • Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.