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Front of House Manager
Stars and Strikes • Raleigh, NC 27608 • Posted 14 days ago
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In-person • Full-time • Junior Manager
Job Highlights
Using AI ⚡ to summarize the original job post
Stars and Strikes Family Entertainment Center is seeking an experienced Front of House Manager to oversee the restaurant, bar, and lane service, ensuring guest satisfaction and operational excellence. The ideal candidate will have a passion for guest service and restaurant operations, with a focus on creating a fun atmosphere and managing a high-volume, fast-paced environment.
Responsibilities
- Create an exciting and fun atmosphere to ensure a great experience for our guests and team
- Assist in hiring, training, coaching, developing, scheduling, and evaluating servers and bartenders
- Adhere to core standards, HR policies, training, safety requirements
- Lead and manage the FOH staff and oversee all FOH operations
- Have a thorough knowledge of our restaurant & menus
- Ensure the smooth and efficient operation of the bar
- Maintain an organized workspace
Qualifications
Required
- 1-2 years of management experience
- Experience in Hospitality and/or Food & Beverage is a plus
- Must able to work weekends and holidays
About Stars and Strikes
Stars and Strikes is an entertainment company in the southeast offering bowling, arcade games, laser tag, bumper cars, and escape rooms for all ages. They specialize in hosting events like birthday parties, corporate gatherings, and team building activities, with various party packages to choose from. Stars and Strikes also provides daily specials and a commitment to delivering a fun-filled experience for all visitors.
Full Job Description
As the FOH Manager, you will be responsible for the restaurant, bar, and lane service, ensuring that we exceed our guest's expectations while delivering an exceptional product. The ideal candidate is an outgoing, energetic individual with a passion for guest service and an exceptional knowledge of restaurant operations.
What we're looking for:
+ 1-2 years of management experience
+ Experience in Hospitality and/or Food & Beverage is a plus
+ Must able to work weekends and holidays
Responsibilities:
+ Create an exciting and fun atmosphere to ensure a great experience for our guests and team
+ Assist in hiring, training, coaching, developing, scheduling, and evaluating servers and bartenders
+ Adhering to core standards, HR policies, training, safety requirements
+ Lead and manage the FOH staff and oversee all FOH operations
+ Have a thorough knowledge of our restaurant & menus
+ Ensure the smooth and efficient operation of the bar
+ Maintain an organized workspace
Why join our team?
+ With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company
+ We are a family-owned business and consider our team members part of our family
+ We encourage team members to continue their training by providing online resources
+ We provide opportunities for all team members to give back to the community
+ We encourage team members to have fun while they work
+ We work together as a team and succeed as a team
Perks We Offer:
+ Health & 401k Benefits
+ Paid-Time off
+ Bonuses
+ Free bowling, laser tag & gameplay!
+ Monthly rewards
+ Company-wide contests
Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events.
Stars and Strikes is an Equal Opportunity Employer.
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