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IT System Administrator- Onsite & Remote Support (MSP)
Bowman Williams • New York, NY 10261 • Posted 1 day ago via LinkedIn
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Hybrid • Full-time • $65,000-$80,000/yr • Senior Level
Job Highlights
Using AI ⚡ to summarize the original job post
The IT System Administrator- Onsite & Remote Support (MSP) at Bowman Williams will be responsible for escalations on the helpdesk, assisting with projects such as migrations, and serving as a trusted advisor to clients. This role requires an advanced technical skill set and the ability to communicate technical solutions to non-technical clients. The position offers a stable work environment with a focus on maintaining a collaborative company culture and providing resources for career growth.
Responsibilities
- Recommending new technologies and solutions to proactively support the clients’ environment
- Testing and evaluating network systems to eliminate problems and make improvements
- Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site
- Providing Escalation support for both Help Desk Technicians and Jr System Administrators, and assist in their training and education
Full Job Description
IT System Administrator- Onsite & Remote Support (MSP)
This is an opportunity to join a stable Managed Service Provider who puts a major emphasis on maintaining a collaborative company culture with an initiative to provide every employee the resources they need to excel in their career. This is evident in the added benefits provided such as education and certification reimbursement.
The IT System Administrator- Onsite & Remote Support (MSP) will be responsible for escalations on the helpdesk, assisting with projects such as migrations, and serve as a trusted advisor to clients when on site.
The IT System Administrator- Onsite & Remote Support (MSP) will be looked at as the technical expert by clients requiring an advanced technical skill set and ability to communicate technical solutions to non-technical clients.
IT System Administrator- Onsite & Remote Support (MSP) Responsibilities:
- Recommending new technologies and solutions to proactively support the clients’ environment
- Testing and evaluating network systems to eliminate problems and make improvements
- Recommending and building systems and efficiencies for end-user and overall client site support both remotely and on-site
- Providing Escalation support for both Help Desk Technicians and Jr System Administrators, and assist in their training and education
IT System Administrator- Onsite & Remote Support (MSP) Benefits:
- Salary: $65,000-$80,000
- Reimbursements for certifications and training
- PTO/Holidays
- 401k + 6% match
- Frequent Company Outings
- Regular Reviews for Bonus opportunities and promotions
- Collaborative company culture/ Very team oriented
- Emphasis on work life balance/ Hybrid work model
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