Operations Engineer

About the Organization:

Colovore is the leader in liquid-cooled, high-performance colocation solutions for the deployment of

Artificial Intelligence, HPC, and GPU server platforms. With facilities featuring power densities of 50 –

250 kilowatts per cabinet, we are expanding quickly and building a national footprint of modern, hyper-efficient,

high-density data centers to serve F500 enterprises as well as start-ups. We recently added a large new

investor, King Street, who provides significant capital and real estate development expertise to help us

scale even faster.

Come join our emerging company and play a critical role as we continue our rapid growth. You can be a

game-changer at Colovore.

Role and Responsibilities:

As a Colovore Operations Engineer you will be engaging with our customers to perform remote hand technical services and provide them with an elevated data center experience. In addition to our customer supporting activities our operations engineers perform maintenance and repair of our facility's core infrastructure.

• Provide a positive customer service experience
• Perform Copper and Fiber cross connect installation and testing
• Installation of both internal and external customer servers and network equipment
• Perform hard drive and other component replacements
• Perform interconnect cabling, testing, and trouble shooting
• Management of customer work orders by ticketing system
• Perform Shipping and receiving
• Perform daily rounds/inspections of the facility
• Perform regular preventative maintenance on HVAC and Electrical equipment
• Perform regular testing of the facility's emergency systems
• Use of a CMMS system for preventative maintenance and repairs
• Monitioring of the facility by use of a Building Management System
• Maintain site security by use of a access control and video monitoring system
• Working knowledge of MS Excel, Word
• Working knowledge of Google Sheets, Docs, Drive, etc.
• Participation in an On-Call rotation

Qualifications:

• 3+ years of mission critical experience
• Data Center specific experience a plus
• Previous data center/lab technician support experience OR previous facility maintenance experience.
• Participation in an On-Call rotation is required