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Project Coordinator
Insight Global • Louisville, KY 40201 • Posted 2 days ago via LinkedIn
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In-person • Full-time • $19.00-$21.00/hr • Contract • Entry Level
Job Highlights
Using AI ⚡ to summarize the original job post
An employer is seeking two Project Coordinators for a contract opportunity based in Louisville, KY. The role involves assisting with equipment upgrade efforts for customers, ensuring accurate recording of details, working through a ticketing system, and being the main point of contact for customer engagements. The ideal candidate will have strong documentation, organization, and customer service skills, and it would be beneficial if they have a technical background or understanding of the telecommunications industry.
Responsibilities
- Assist with equipment upgrade efforts for customers
- Ensure all details are accurately recorded
- Work out of a ticketing system to load information
- Serve as the main point of contact for customer engagements through phone or email
- Request access to sites
- Ensure the process is ironed out for field technicians to begin work at the scheduled appointment
Qualifications
Required
- 1+ year of experience in a project coordination role
- Strong organization and attention to detail skills
- Proficient working with MS Office - Word, Excel, and OneNote
- Strong customer service experience
Preferred
- Salesforce experience
- Technical background
About Insight Global
Insight Global Education is an education company that offers transformative educational travel programs for university students, recent graduates, high schools, and community groups. They focus on providing safe, culturally vibrant, and educational experiences in remarkable locations around the world, connecting classrooms to communities. Their programs include curricular resources, workshops, and local experiences, with a strong emphasis on health and safety.
Full Job Description
Title: Project Coordinator
Location: Louisville, KY
Shift: 1st, M-F
Pay: $19hrly-$21hrly
An employer is looking for 2 Project Administrators for a contract opportunity based out of Louisville, KY. This Coordinator will join a large organization and assist with the upgrade equipment efforts for their customers and must ensure that all details are accurately recorded. On a daily basis they will work out of a ticketing system to load the information and will be the main point of contact for the customer engagements whether that is through phone or email. They will also request access to sites and will ensure the process is ironed out for the field technicians to begin work at the scheduled appointment. In order to be successful in this role a candidate needs to have strong documentation, organization and customer service skills. It would also be helpful if they came from a technical background or understood the telecommunications industry.
Desired Skills and Experiences:
- 1+ year of experience in a project coordination role
- Strong organization and attention to detail skills
- Proficient working with MS Office - Word, Excel and OneNote
- Strong customer service experience
Plusses
- Salesforce experience
- Technical background
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