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Merchant Processing Manager

Leeds Professional Resources • Fort Lauderdale, FL 33336 • Posted 2 days ago via LinkedIn

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In-person • Full-time • Mid Level Manager

Job Highlights

Using AI ⚡ to summarize the original job post

The Merchant Processing Manager at Leeds Professional Resources will oversee and optimize merchant processing operations, managing a team to ensure compliance with industry standards and enhancing overall efficiency and customer satisfaction. This role involves leading a team, monitoring transaction processes, implementing operational policies, and collaborating with various departments to maintain strong relationships with merchant partners and vendors.

Responsibilities

  • Lead and manage a team of merchant processing professionals.
  • Provide guidance, coaching, and support to team members.
  • Foster a positive and collaborative work environment.
  • Oversee the day-to-day operations of the merchant processing department.
  • Monitor transaction processes to ensure accuracy and efficiency.
  • Implement and improve operational policies and procedures.
  • Stay updated on industry regulations and ensure the company's compliance.
  • Collaborate with compliance officers to develop and implement necessary procedures.
  • Cultivate and maintain strong relationships with merchant partners and vendors.
  • Collaborate with sales and business development teams to onboard new merchants.
  • Analyze processing data to identify trends and areas for improvement.
  • Implement strategies to enhance processing efficiency and reduce errors.
  • Stay informed about the latest payment processing technologies and trends.
  • Collaborate with IT teams to integrate new technologies and improve existing systems.
  • Work closely with customer support teams to address merchant inquiries and issues promptly.
  • Ensure a high level of customer satisfaction in merchant processing services.
  • Perform other duties as assigned by management.

Qualifications

Required

  • Bachelor’s degree in Business, Finance, or a related field.
  • Proven experience in merchant processing or a similar role.
  • Strong understanding of payment processing regulations and compliance.
  • Excellent leadership and team management skills.
  • Analytical mindset with the ability to interpret data and implement improvements.
  • Effective communication and interpersonal skills.
  • Familiarity with industry software and payment processing platforms.
  • Expert-level experience in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

About Leeds Professional Resources

Leeds Professional Resources operates in the recruiting industry, offering staffing solutions in Finance, Accounting, Information Technology, Human Resources, Financial Services, Sales, Marketing, Banking, and Administrative roles. Their experienced recruiters focus on providing excellent customer service to both clients and candidates, ensuring a seamless recruitment process that matches talent with the right opportunities.

Full Job Description

Overview

The Payment Processing Manager will oversee and optimize our merchant processing operations. The ideal candidate will possess a strong background in payment processing, a deep understanding of industry regulations, and exceptional leadership and communication skills. This role involves managing a team, ensuring compliance with industry standards, and implementing strategies to enhance overall efficiency and customer satisfaction.


Responsibilities

  • Lead and manage a team of merchant processing professionals.
  • Provide guidance, coaching, and support to team members.
  • Foster a positive and collaborative work environment.
  • Oversee the day-to-day operations of the merchant processing department.
  • Monitor transaction processes to ensure accuracy and efficiency.
  • Implement and improve operational policies and procedures.
  • Stay updated on industry regulations and ensure the company's compliance.
  • Collaborate with compliance officers to develop and implement necessary procedures.
  • Cultivate and maintain strong relationships with merchant partners and vendors.
  • Collaborate with sales and business development teams to onboard new merchants.
  • Analyze processing data to identify trends and areas for improvement.
  • Implement strategies to enhance processing efficiency and reduce errors.
  • Stay informed about the latest payment processing technologies and trends.
  • Collaborate with IT teams to integrate new technologies and improve existing systems.
  • Work closely with customer support teams to address merchant inquiries and issues promptly.
  • Ensure a high level of customer satisfaction in merchant processing services.
  • Perform other duties as assigned by management.


Qualifications

  • Bachelor’s degree in Business, Finance, or a related field.
  • Proven experience in merchant processing or a similar role.
  • Strong understanding of payment processing regulations and compliance.
  • Excellent leadership and team management skills.
  • Analytical mindset with the ability to interpret data and implement improvements.
  • Effective communication and interpersonal skills.
  • Familiarity with industry software and payment processing platforms.
  • Expert-level experience in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).