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SUPERVISOR OF BEHAVIORAL HEALTH CASE WORKERS - RN / BSN OR LMSW (SC ~ UPSTATE)

AmeriHealth Caritas • Remote • Posted 3 days ago

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Remote • Full-time • Junior Manager

Job Highlights

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The Supervisor of Behavioral Health Case Workers oversees the daily operations for a team of Behavioral Health Case Workers in Upstate, SC. This role involves ensuring care management services meet the highest standards of quality and compliance, providing clinical direction, organizational leadership, and monitoring all care management delegation activities. The position requires living in South Carolina and offers a leadership opportunity to impact the quality of care members receive.

Responsibilities

  • Oversee the daily operations of the Behavioral Health Case Workers
  • Provide clinical direction and organizational leadership
  • Monitor all care management delegation activities
  • Ensure team meets all state requirements
  • Drive the delivery of exceptional case management services
  • Monitor productivity and documentation of the team
  • Mentor staff and ensure alignment with organizational goals
  • Execute strategic plans and daily operations of the Behavioral Health Case Workers
  • Improve processes and outcomes

Qualifications

Required

  • At least three years of Behavioral Health clinical practice experience
  • Bachelor's Degree in Nursing (BSN) and an unrestricted Registered Nurse (RN) license to practice in South Carolina
  • OR five years of Behavioral Health clinical practice experience, Master of Social Worker (MSW), and LMSW licensure in South Carolina; LCSW/LISW licensure will also be considered
  • At least two years of Supervisory experience
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Ability to utilize electronic medical record (EMR) and documentation programs
  • Experience working in community-based settings and/or home care

Preferred

  • Experience collaborating with the Department of Mental Health (DMH), the Department of Juvenile Justice (DJJ), the Department of Social Services (DSS), and/or the Department of Disability and Special Needs (DDSN)

About AmeriHealth Caritas

AmeriHealth Caritas is a leading managed care organization in the United States, providing Medicaid, Medicare, and CHIP services alongside pharmacy benefit management, behavioral health, and administrative services. The company, established in 1983 to serve Medicaid recipients in Pennsylvania, has since expanded to multiple states, emphasizing comprehensive healthcare solutions for underserved communities. Operating as a subsidiary of Independence Blue Cross, AmeriHealth Caritas focuses on offering high-quality healthcare plans and services to improve the well-being of its members.

Full Job Description


Job Brief


Oversee the daily operations for a team of Behavioral Health Case Workers in Upstate, SC















**MUST LIVE IN SOUTH CAROLINA TO QUALIFY FOR CONSIDERATION**


Your career starts now. We are looking for the next generation of health care leaders.


At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to connect with you.


Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.


Discover more about us at www.amerihealthcaritas.com.


As the Supervisor of Behavioral Health Case Workers, you’ll play a crucial role in ensuring that care management services meet the highest standards of quality and compliance. Under the guidance of the Manager, Integrated Care Management, you’ll oversee the daily operations of the Behavioral Health Case Workers, providing clinical direction, organizational leadership, and rigorous monitoring of all care management delegation activities.


This is not just a supervisory role—it’s a leadership opportunity where your expertise and vision will directly impact the quality of care members receive. You’ll be at the forefront of ensuring your team meets all state requirements, while also driving the delivery of exceptional case management services. Your ability to provide clear guidance and oversight will be key to maintaining the integrity and effectiveness of the care management programs.


As the direct Supervisor of a skilled, remote / field based Team of Case Workers, you’ll be responsible for monitoring productivity and documentation, mentoring staff, and ensuring they are aligned with the organization's goals and the stringent standards required by state regulations. You’ll assist in executing the strategic plans and daily operations of the Behavioral Health Case Workers, always with an eye on improving processes and outcomes.


Qualifications / Education:



  • At least three (3)+ years of Behavioral Health clinical practice experience, a Bachelor's Degree of Science in Nursing (BSN), and an unrestricted Registered Nurse (RN) license to practice in South Carolina, along with any other states in which you operate.

  • *OR*


  • At least five (5)+ years of Behavioral Health clinical practice experience, a Master of Social Worker (MSW), and LMSW licensure in South Carolina; LCSW/LISW licensure will also be considered.

  • Must have at least two (2) years of Supervisory experience.

  • Previous experience with Reporting to include State required reporting and NCQA.

  • Proficiency in the Microsoft Office Suite (Word, Excel, Outlook, Teams) to manage data, prepare reports, and communicate effectively; experience with MS Access is a plus. Also must have the ability to utilize electronic medical record (EMR) and documentation programs.

  • Excellent oral and written communication skills with attention to detail; solid decision-making and problem solving skills a plus, as well as the ability to prioritize and organize.

  • Experience working in community-based settings and/or home care.

  • Current or prior experience collaborating with the Department of Mental Health (DMH), the Department of Juvenile Justice (DJJ), the Department of Social Services (DSS), and/or the Department of Disability and Special Needs (DDSN) is desired.


  • This is a Remote position but candidates must live in the state of South Carolina. The Supervisor may be required to engage with Members and Staff via face to face visits within the community or in home from time to time.


Diversity, Equity, and Inclusion


At AmeriHealth Caritas, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve.


We keep our associates happy so they can focus on keeping our members healthy.


Our Comprehensive Benefits Package


Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.


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