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Program Manager / Project Manager

Genezen • Indianapolis, IN 46201 • Posted 7 days ago

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In-person • Full-time • Mid Level Manager

Job Highlights

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The Program Manager at Genezen supports client programs through Process Development and into GMP Manufacturing of gene therapy viral vectors. This role involves being the primary contact between clients, project team members, and functional groups to track progress and ensure the delivery of quality products and services. The position requires effective communication, project scheduling, monitoring, and reporting, as well as building strong relationships with clients and collaborating with business development to obtain new business opportunities.

Responsibilities

  • Deliver client satisfaction through timely, effective communication and facilitation of expectations with stakeholders
  • Prepare detailed project schedules, including identification of major milestones for overseeing, controlling, communicating, and managing all activities required to complete client projects
  • Monitor projects and help resolve issues or escalate appropriately to ensure on time delivery of all milestones and help identify risk mitigation plans
  • Organize, set agenda for, and lead meetings with clients and internal teams to facilitate project completion
  • Ensure that project deliverables are client focused, results oriented, performance driven, and in compliance with all applicable internal and external requirements
  • Deliver project status updates to team members and clients during all stages of the project, manage expectations, and escalate risk immediately
  • Build strong relationships with clients and collaborate with business development to obtain new business opportunities from existing clients
  • Monitor project costs and prepare regular project updates with management and clients
  • Support company financial goals and objectives by supporting forecasting processes, assuring timely invoicing of project milestones, and supporting finance department in resolving disputes related to accounts receivable from clients
  • Identify appropriate applications and methods in managing projects
  • Proactively suggest improvements to existing processes and think creatively to promote new ideas that will benefit the team and our overall efforts

Qualifications

Required

  • BS degree in scientific field
  • 3+ years of experience effectively managing projects in pharmaceutical or biotech company, CDMO, CRO, or related experience
  • 1-2 years of life science laboratory experience, especially cell culture, molecular biology, virology
  • Proficient in MS Office Suite, including MS Project or similar project management software

Preferred

  • BS degree in life sciences
  • PMP training or certification

Full Job Description

The field of gene therapy is growing rapidly and Genezen is here to meet the exacting needs of our clients. We provide process development, produce GMP viral vectors, and provide cell transduction for gene and cell therapy clinical trials and are proud to be a part of the process that leads to new cures.

WORKING AT GENEZEN

Many people have worked in environments where you feel like just another nameless part of an enormous machine. Genezen is different. We want our employees to be innovative, collaborative problem solvers who are dedicated to meeting the challenges of working at a fast-growing company. We are dedicated to empowering our employees to be their best and making Genezen a rewarding place to work. Every employee contributes to the success of the company and you can be part of that team.

JOB SUMMARY

The Program Manager supports client programs through Process Development and into GMP Manufacturing of gene therapy viral vectors. The PM is well-versed in contract clinical manufacturing and effectively delivering client projects in a fast-paced environment. The Program Manager will act as the primary contact between clients, Genezen project team members, and functional groups to track progress and ensure the delivery of quality products and services. They will be responsible for developing, tracking, and reporting on the projects. They will effectively monitor and present project updates to relevant stakeholders, clients, and project team members. This position will support client projects and programs. This is an on-site role based at our Indianapolis location.

ESSENTIAL JOB FUNCTIONS
  • Deliver client satisfaction through timely, effective communication and facilitation of expectations with stakeholders
  • Prepare detailed project schedules, including identification of major milestones for overseeing, controlling, communicating, and managing all activities required to complete client projects
  • Monitor projects and help resolve issues or escalate appropriately to ensure on time delivery of all milestones and help identify risk mitigation plans
  • Organize, set agenda for, and lead meetings with clients and internal teams to facilitate project completion
  • Ensure that project deliverables are client focused, results oriented, performance driven, and in compliance with all applicable internal and external requirements
  • Deliver project status updates to team members and clients during all stages of the project, manage expectations, and escalate risk immediately
  • Build strong relationships with clients and collaborate with business development to obtain new business opportunities from existing clients
  • Monitor project costs and prepare regular project updates with management and clients
  • Support company financial goals and objectives by supporting forecasting processes, assuring timely invoicing of project milestones, and supporting finance department in resolving disputes related to accounts receivable from clients
  • Identify appropriate applications and methods in managing projects
  • Proactively suggest improvements to existing processes and think creatively to promote new ideas that will benefit the team and our overall efforts

SPECIAL JOB REQUIREMENTS
  • Adaptability required as work schedule may change based on business needs, including flexibility for different time zones
  • Criminal background check required
  • Other duties as assigned

KNOWLEDGE, SKILLS AND EXPERIENCE

EDUCATION / CERTIFICATIONS / LICENSES

Essential/Desired

BS degree in scientific field

Essential

BS degree in life sciences

Desired

PMP training or certification

Desired

ON-THE-JOB EXPERIENCE

3+ years of experience effectively managing projects in pharmaceutical or biotech company, CDMO, CRO, or related experience

Essential

1-2 years of life science laboratory experience, especially cell culture, molecular biology, virology

Desired

SKILLS / ABILITIES

Proficient in MS Office Suite, including MS Project or similar project management software

Essential

PHYSICAL DEMANDS

While performing the duties of this job, the employee is required to meet the following physical demands:

Work Environment
Regularly sit for long periods of time

Movement
Repeated hand movements, typing, use of keyboard and mouse
Frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms
Occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl

Lifting
Frequently lift and/or move up to 10 pounds
Occasionally lift and/or move up to 25 pounds

Vision
Frequently utilize close vision and the ability to adjust focus

Communication
Frequently required to communicate by talking, hearing, using telephone and e-mail

GENEZEN'S CURES VALUE-BASED COMPETENCIES

Committed to Science
We are committed to scientific excellence, staying current with industry developments, making data-driven decisions, and pursuing innovation to advance healthcare.

Urgency in action for the patients
We operate with urgency and a commitment to delivering timely treatments to patients by accelerating our partners' programs.

Resilience & Grit in operations
We are committed to overcoming challenges, learning from failures, and persistently striving for success.

Execute with Excellence & Integrity
We are dedicated to delivering quality results and upholding ethical principals.

Solutions driven for our partners
We are committed to being a proactive, collaborative, creative and open-minded partner.

GENEZEN'S BENEFITS
  • Paid vacation days, amount based on tenure
  • Paid sick time
  • 9 observed holidays + 1 floating holiday + 1 volunteer day
  • 401(k) plan with company match up to 6% of salary, vested immediately
  • Share Appreciation Rights
  • Choice of several healthcare plans
  • FSA and HSA programs
  • Dental & vision care
  • Employer-paid basic term life/personal accident insurance
  • Voluntary disability, universal life/personal accident insurance
  • Accidental Death & Dismemberment (AD&D) Insurance

ADDITIONAL DETAILS
  • Nothing in the job description for this role restricts management's right to assign or reassign duties and responsibilities to this job at any time.
  • This position requires a criminal background check.
  • Genezen is an Equal Opportunity Employer.
  • Genezen participates in EVerify.
  • Genezen is interested in every qualified candidate who is eligible to work in the United States; however, we are not able to sponsor visas.

Genezen has operates two locations: one in Fishers, Indiana and the second in Lexington, Massachusetts.

Fishers is a suburb of Indianapolis. Fishers was named the #1 place to live in the US by Money Magazine in 2017 for its livability, safety and entrepreneurship. Fishers is one of the fastest growing communities in Indiana and is dedicated to supporting a high quality of life for all its residents. Nearby Indianapolis is home to professional and college sports teams, the Indy 500, a growing art community and the world's largest children's museum--to name just a few reasons why this area is a great place to live.

Lexington, Massachusetts, located just northwest of Boston, is renowned as a historic suburb with a rich cultural heritage. It boasts picturesque New England charm, tree-lined streets, and a vibrant community. Known for its pivotal role in the American Revolution, Lexington offers visitors and residents alike a blend of historical landmarks, modern amenities, and a strong sense of community pride.