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Academic Operations Associate
Campus • New York, NY 10001 • Posted 3 days ago
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Hybrid • Full-time • $55,000-$65,000/yr • Junior Level
Job Highlights
Using AI ⚡ to summarize the original job post
Campus is seeking an Academic Operations Associate to support students and faculty in our nationwide Campus degree programs. This role involves program support, administrative tasks, and data management to enhance operational processes and support the college's academic initiatives. The associate will work closely with the Academic Operations team to grow and support our faculty network and degree programs, reaching thousands of students around the country.
Responsibilities
- Assist with academic planning, course scheduling, and course setup.
- Provide administrative support for students and faculty.
- Maintain accurate records and assist with reporting.
- Support faculty training and integration on Campuswire, our own LMS system.
- Coordinate projects related to course and program development.
- Assist in the execution of training and professional development programs for faculty.
- Support special projects and experiments to help increase our impact.
- Monitor and address academic operational issues, looking for ways to improve current processes.
- Serve as a primary point of contact for faculty members, responding to inquiries and providing support as it relates to tech, curriculum and scheduling.
- Coordinate with other departments to address academic and operational needs.
- Collect, enter, and maintain data for academic operations & registrar.
- Support student data & records requests.
- Ensure systems are compliant with academic policies and procedures.
- Support compliance efforts and generate necessary documentation and training.
Qualifications
Required
- Bachelor's Degree
- 1-3 years of experience in administrative roles, program support, or client experience
- Strong attention to detail, with a data-driven approach to decision-making
- Excellent interpersonal and communication skills
- Adaptability and eye for process improvements
- Ability to work independently and as part of a team
- Proactive and take the initiative to implement solutions
About Campus
Jenzabar operates in the education industry, providing expert reviews, tools, and services for non-credit courses and certifications. They aim to promote educational equity, accessibility, and affordability through their Campus Movement initiative, helping learners of all ages find and pursue their true calling. Jenzabar offers career quizzes, top certificates, course ratings, and strategic services to help individuals and institutions realize their learning potential.
Full Job Description
About Campus
Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions such as Princeton, NYU, UCLA, and Spelman. By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.
Position Overview:
We're seeking an Academic Operations Associate who is committed to supporting students and faculty in our nationwide Campus degree programs. The Academic Operations Associate supports the day-to-day operations of the academic department, ensuring efficient and effective student & faculty support, course scheduling, and academic programming. You'll be instrumental in helping us grow and will support our faculty network and degree programs, reaching thousands of students around the country.
This role involves program support, administrative tasks, and data management to enhance operational processes and support the college's academic initiatives. You'll report to our Academic Operations Manager, working closely with the Academic Operations team as we build the future of accessible and affordable education.
Key Responsibilities:
About youYou'll fit right in if you are/have:
Location: New York City
What you'll get:
Campus is a technology-driven company dedicated to accelerating the talent of tomorrow. We empower students to find their purpose, help them build a plan and support them as they achieve their goals through affordable, world-class education provided by professors from prestigious institutions such as Princeton, NYU, UCLA, and Spelman. By making education more accessible and customized to each individual's needs, we can achieve our mission of accelerating the talent of tomorrow, one student at a time.
Position Overview:
We're seeking an Academic Operations Associate who is committed to supporting students and faculty in our nationwide Campus degree programs. The Academic Operations Associate supports the day-to-day operations of the academic department, ensuring efficient and effective student & faculty support, course scheduling, and academic programming. You'll be instrumental in helping us grow and will support our faculty network and degree programs, reaching thousands of students around the country.
This role involves program support, administrative tasks, and data management to enhance operational processes and support the college's academic initiatives. You'll report to our Academic Operations Manager, working closely with the Academic Operations team as we build the future of accessible and affordable education.
Key Responsibilities:
- Administrative & Faculty Support:
- Assist with academic planning, course scheduling, and course setup.
- Provide administrative support for students and faculty.
- Maintain accurate records and assist with reporting.
- Program Development:
- Support faculty training and integration on Campuswire, our own LMS system.
- Coordinate projects related to course and program development.
- Assist in the execution of training and professional development programs for faculty.
- Support special projects and experiments to help us increase our impact.
- Operational Support:
- Monitor and address academic operational issues, looking for ways to improve our current processes.
- Serve as a primary point of contact for faculty members, responding to inquiries and providing support as it relates to tech, curriculum and scheduling.
- Coordinate with other departments as we work to address academic and operational needs.
- Compliance and Records Management:
- Collect, enter, and maintain data for academic operations & registrar.
- Support student data & records requests.
- Ensure systems are compliant with academic policies and procedures.
- Support compliance efforts and generate necessary documentation and training.
About youYou'll fit right in if you are/have:
- Bachelor's Degree required
- 1-3 years of experience in administrative roles, program support, or client experience.
- Strong attention to detail, with a data-driven approach to decision-making.
- Excellent interpersonal and communication skills.
- Adaptability and eye for process improvements.
- Ability to work independently and as part of a team.
- Proactive and take the initiative to implement solutions.
- Committed to the mission of Campus and passionate about making education accessible.
Location: New York City
What you'll get:
- Opportunity for impact- as an early team member, you'll be an integral player in bringing our vision to life
- Medical, Dental, and Vision Insurance
- Salary: $55,000-$65,000
- Equity: <.005%
- Unlimited PTO and hybrid work schedule
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