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Account Manager - Remote Based in CT/MA/RI/NH

Be The Match • Remote • Posted 5 days ago

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Remote • Full-time • $77,000-$115,000/yr • Mid Level

Job Highlights

Using AI ⚡ to summarize the original job post

The Account Manager at Be The Match is responsible for building, maintaining, and expanding relationships with key decision-makers in strategically important accounts within assigned geography. This includes C-suite executives, student groups, and other influencers within colleges, universities, technical or vocational schools, network partners, community-based organizations, corporations, and service sectors. The role focuses on recruiting potential donors to the registry and requires strategic account selling and planning, with a focus on developing deep donor insights to drive growth and loyalty.

Responsibilities

  • Develops and executes strategies to create access to students, employees, and key contacts within targeted accounts.
  • Executes persuasive presentations to recruit targeted audiences to the registry.
  • Develops collaborative partnerships with internal and external stakeholders.
  • Provides marketplace intelligence and evaluates partners' business needs.
  • Demonstrates knowledge of Cell Therapy landscape and articulates Be The Match partnership's importance.
  • Develops strategic account plans to enhance ethnically diverse members.
  • Monitors and tracks performance of existing initiatives and adjusts accordingly.

Qualifications

Required

  • Strategic account selling and planning knowledge.
  • Proficiency in Salesforce, Microsoft Office, with Excel skills.
  • Strategic thinking, planning, and problem-solving skills.
  • Consultative, results-driven mindset.
  • Ability to build strong, collaborative relationships.
  • High degree of learning agility and adaptability.
  • Elevated level of self-awareness with actionable feedback.
  • Excellent oral/written communication skills.
  • Ability to identify and meet internal/external customer needs.
  • Flexible and creative thinking for new business solutions.
  • Strong organizational, relationship building, and project management skills.
  • Ability to manage conflict and prioritize tasks.

Preferred

  • Previous donor/member recruitment experience.
  • People management experience.
  • Experience working with cross-functional teams.

About Be The Match

Be The Match is a renowned organization in the bone marrow transplantation industry, connecting patients with donors for life-saving transplants. They focus on providing hope and cures for individuals with blood cancers like leukemia and lymphoma through their extensive experience and global partnerships. Be The Match conducts crucial research, manages the largest marrow registry, and offers various services to support patients and enhance transplant outcomes.

Full Job Description

Please apply online using a laptop or desktop computer.

POSITION SUMMARY:

The Account Manager (AM) is responsible for building, maintaining, and expanding strong relationships with: C-suite level (CEO's, CFO's, COO's), Student Groups and other influencers/decision-makers in strategically important large, accounts within assigned geography. Accounts include, but are not limited to colleges, universities and technical or vocational schools; network partners; community-based organizations and coalitions; corporations and Service sectors (such as police and fire academies and units) within a defined geography. The AM will position BTM's Mission for optimal access and partnership within preferred donor segments and develop deep donor insights to drive growth and loyalty. The AM coordinates all activities within their territory in order to recruit potential donors to the registry. This is a remote position based in New England (US). #LI-Remote.

ACCOUNTABILITIES:
  • Develops and executes strategies that will create access to students, employees and key contacts within targeted accounts.
  • Executes persuasive presentations and drives focused on the member value proposition to recruit targeted audiences to the registry.
  • Account Manager develops collaborative partnerships with both internal and external stakeholders, leading without authority to drive alignment and coordination across the member recruitment teams.
  • Effective communication requires marketplace intelligence, evaluation of partners' business needs and perspective on changing dynamics within the geography. Provides sound business recommendations and demonstrate a keen ability to prioritize and execute on current and future opportunities.
  • Demonstrates knowledge of Cell Therapy landscape to include pathways/guidelines. Ability to articulate how Be The Match partnership is important to the donor and patients we serve.
  • Account Manager will demonstrate focused and comprehensive strategic account planning skills. AM will develop effective business plans to enhance ethnically diverse members through well-defined strategies and tactics.
  • Monitors and tracks performance of existing initiatives and adjusts accordingly based on sound business decisions.

REQUIRED QUALIFICATIONS:

Knowledge of:
  • Strategic account selling and planning.
  • Salesforce, Microsoft office, with Excel skills.

Ability to:
  • Demonstrate strategic thinking, planning, and problem-solving skills.
  • Have a consultative, results-driven mindset grounded in how the customer thinks and makes decisions.
  • Build strong, collaborative relationships with internal and external partners.
  • Demonstrate a high degree of learning agility easily adaptable to new, ambiguous or difficult conditions.
  • Elevated level of self-awareness with the ability to translate feedback into action.
  • Excellent oral/written communication skills, including demonstrated ability to follow through.
  • Identify and meet internal/external customer needs.
  • Apply flexible and creative thinking when developing new business solutions.
  • Build consensus, gain buy-in on responsibilities and facilitate business plans that impact multiple teams.
  • Strong organizational skills, relationship building skills and project management skills.
  • Ability to manage conflict and prioritize.

Education and/or Experience:
  • Associates or bachelor's degree in business, healthcare, or related field. An equivalent of related experience may be substituted for a degree requirement.
  • Minimum total of 3 years of successful account management and/or sales experience.

Additional Requirements:
  • Must have a valid driver's license.
  • Must be available to travel 20%.

PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
  • Previous donor/member recruitment experience is a plus.
  • People management experience.
  • Previous experience working with cross-functional teams.

Salary Ranges from $77,000 - 115,000

DEI COMMITMENT:

As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

BENEFITS:

NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information