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Restaurant Crew Lead
Hawaiian Bros Island Grill • O'Fallon, IL • Posted 16 days ago via ZipRecruiter
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In-person • Full-time • Mid Level
Job Highlights
Using AI ⚡ to summarize the original job post
The Restaurant Crew Lead at Hawaiian Bros Island Grill provides leadership to crew and other leads during a shift to ensure high-quality service, cleanliness, and safety for customers. Responsibilities include managing various areas such as production, inventory, cleanliness, and customer service, as well as ensuring adherence to safety and food safety regulations. The role also involves training team members and maintaining the organization's culture.
Responsibilities
- Manage lead production or assembly
- Internal communication
- Inventory management and organization
- Daily maintenance and cleanliness
- Quality food production
- Exceptional customer service
- Safety and security
- Scheduling deviations
- Training
Qualifications
Required
- Ability to delegate responsibilities to team and ensure they exceed guest expectations
- Ensure all products are stocked and stored properly
- Become a subject matter expert in each area of the restaurant
- Maintain cleanliness and organization throughout the restaurant
- Ensure proper setup and breakdown of the entire restaurant, including dining room, restrooms, kitchen, and prep areas
- Own open, mid, or close routines for the next shift
- Ensure all food meets company food safety regulations and is super-delicious
- Recognize a job well-done and live the Hawaiian Bros culture
- Exemplify legendary guest service for the whole team
Full Job Description
Job Description
A Lead provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Leads perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift
- Lead Production or Assembly
- Internal Communication
- Inventory Management and organization
- Daily Maintenance / Cleanliness
- Quality Food Production
- Exceptional Customer Service
- Safety and Security
- Scheduling Deviations
- Training
- Delegate responsibilities to team and ensure they are exceeding guest expectations
- Ensures all our product is stocked & stored
- Becomes a subject matter expert in each area of the restaurant
- Maintains cleanliness and organization throughout the restaurant
- Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas
- Owns open, mid or close routines for the next shift
- Makes sure all food meets company food safety regulations and is super-delicious
- Recognizes a job well-done and lives the Hawaiian Bros culture
- Exemplifies legendary guest service for the whole team
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